Various work for multiple companies and individuals requiring my expertise in operations, determining areas for efficiency tweaks, auditing processes and procedures, billing improvements, training and special projects. Chaos Repair is in the business of making complicated or outdated processes simple, efficient, and sustainable.

To make Connections for Business more profitable through operational efficiency. Identify bottlenecks in manual tasks and rectify through automation, and implementation of integrations wherever possible. Responsible for documenting the "Connections Way". Support, maintain, and customize ConnectWise PSA for maximum automation and tracking throughout all departments. Apply business best practices to all Connections automation systems, identify variance, and recommend and implement solutions.

CLEC servicing fiber to the home communities in Port St Lucie, FL.

I-Stream is a company working to develop and improve existing online video streaming technology/codecs, and other related projects.For more information, go to the following sites, or contact me directly. P2P TV - www.avarena.org and www.2Curious.tvVidPhone and VidConference - www.vdrv.com

Self-Employed, telecom operations consulting company.

Identified and recommended potential data sources; compiled and mined data from multiple cross business sources, performing complex analysis of findings and trends using statistical analysis, modeling, process documentation, profitability analysis and process improvement to deliver long term solutions. Demonstrated experience:• Audit of telemarketing data and costs revealed fraud and saved the company over $50K on just one contract.• Designed and implemented data mining of large text file invoices which allowed detailed comparison of services provisioned against services billed resulting in vendor disputes saving the company over $100K annually.• Worked in tandem with programming department to modify data collection and in-house programs to facilitate increased value to management teams reporting needs.• Generated pipeline, dynamic and ad hoc reports and presentations that summarize key results and trends.