Kerri Donohue Email & Phone Number

Organized and self-sufficient Eligibility Research Representative II who excels at producing detail-oriented work, while maintaining exceptionally high rates of accuracy and production. Highly skilled multi-tasker with a vast knowledge of various health plans, medical terminology, and HIPAA compliance. With my vast knowledge of various health plans, I research eligibility and benefits across multiple platforms and functions, assisting the claims department on a daily basis in order to pend claims and compliance claims within turnaround times, with exceptional rates of accuracy and production, while also adhering to all HIPAA compliance.I interact with members, providers, and health plans everyday and strive to provide exceptional service to them, whether it be via phone call, email, or the various ASH platforms. I take pride in the thoroughness and accuracy of my work and my quality scores and production shows this. Specially selected as a designated representative for the highest volume designated health plan within the Eligibility department.Well versed in medical terminology, HIPAA compliance, and have gained knowledge of CMS, DMHC, CPT codes, etc, during my time at ASH and now as a designated health plan representative for our highest volume designated representative health plan.

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  Macomb Community College

  3.752 Gpa