Kerrie Leigh Email & Phone Number

Erlanger, Kentucky, United States

Cincinnati, Ohio

IT Management & Marketing Support• IT technical support and coordinating, planning, leading computer-related activities; ERP implementation and management (Infor FACTS, Sage, Alere), CRM implementation, enhancements, training; Microsoft 365 and Microsoft Teams; phone system management; identifies problems, research and implement technological solutions; safeguard information system assets by identifying and coordinating to solve potential security concerns• Website and eCommerce management, product photography, internal video production

Cincinnati, Ohio

Responsibilities for the Fire Systems Division:• Marketing & Advertising including marketing planning and budget management, graphic design, literature & collateral design, web content and web administration implementing SEO and PPC programs, digital and print advertising, social media, industry trade show/expo exhibitor design, coordinate and planning, manual & datasheet design and content creation, lead generation, product launch & branding, press releases• Manage parts sales quoting, order fulfillment, customer service, and equipment sales support• IT technical support including computer support, software training and support, Windows OS support, infrastructure support, user and server hardware and peripherals management, Infor ERP – Syteline process improvements and training, and software application recommendations to improve efficiency• Operations responsibilities include Production Scheduling, Production Planning, Engineering & Service support, Purchasing, Warehouse/Logistics Management, Inventory Control, Shipping & Receiving• Accounting functions including invoicing, billing, tracking project costs • General Human Resource duties

Blue Ash, Ohio

• Manage IT department• Performed system analysis for technology advancements and hardware/software pilot programs as well as provide technical support and software/hardware training for users• Implementation and administrator of sales force iPad initiative with CRM system for executive visibility and sales team collaboration • Quality Management Team for implementing ISO Certification program• Develop and manage marketing plan and budget, web designer, developer, SEO, SEM, and web administrator of company website, intranet, social media, and email marketing campaigns for brand awareness and lead generation. • Responsible for all advertising, marketing, co-op including; concept, graphic design, print and production services, product photography, and presentation applications.

Blue Ash, Ohio

Responsibilities for the Electronic Media Department:• Developing and producing broadcast and instructional media materials• Provide technical support for broadcast operations• Studio & Field productions• Provide technical support for academic production courses and student production activities related to broadcast operations• Supervised Student Interns and other student production staff/volunteers• Produce graphics; copy stand studio and location photography; studio and location videography and lighting; video post-production, digital imaging and scanning for production and presentation applications

Cincinnati, Oh

• Executive Assistant to the Senior VP of Americas Operations, Americas as well as supporting multiple operations functions. • Part of team to develop, train, and administrator of global, regional and local reports; databases, Global Operations Website & data analysis tools measuring KPIs• Design, content management, and distribution of Americas newsletter in English, Portuguese, and Spanish• Assist with developing and tracking employee bonus programs and team building events• Design and work collaboratively developing content for customer and internal presentations• Managed and maintained standard operating procedure (SOPs) for ISO9001 certification • Supervised and coordinated facility designs and upgrades for several facility renovation projects while working closely with Engineering, Contractors and Architects.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Associate Of Applied Science, Electronic Media, 3.93

Graduated Summa Cum Laude