As a seasoned Fractional Operations Manager (FOM), I excel in empowering online business owners to streamline their operations and achieve their growth aspirations. With a sharp focus on efficiency and expert delegation, I consistently enhance business processes, manage projects effectively, and boost profitability.Why Hire a Fractional Operations Manager?Enhanced Efficiency: I specialize in automating and refining operations, freeing up your time to concentrate on strategic… Show more As a seasoned Fractional Operations Manager (FOM), I excel in empowering online business owners to streamline their operations and achieve their growth aspirations. With a sharp focus on efficiency and expert delegation, I consistently enhance business processes, manage projects effectively, and boost profitability.Why Hire a Fractional Operations Manager?Enhanced Efficiency: I specialize in automating and refining operations, freeing up your time to concentrate on strategic growth. My delegation skills ensure tasks are allocated efficiently, increasing productivity and freeing up valuable time for you.Diverse Skill Set: My expertise spans project management, marketing, technical know-how, and cost optimization. These competencies are crucial for thriving in today’s competitive online market.Improved Work-Life Balance: By handling workload management, I help business owners achieve a better balance between professional responsibilities and personal life, allowing more time for family, hobbies, and personal development.Scalability Support: As your business expands, I ensure your operations remain smooth and efficient. My process optimization and cost-reduction strategies contribute to higher profitability, making me a vital asset for your business growth.If you’re seeking an experienced FOM to streamline your operations, enhance profitability, and support your business goals, let’s connect and discuss how I can contribute to your success. Show less

As a seasoned Business Administration and Improvement professional, I am committed to ensuring the smooth operations of businesses through my diverse skill set and experience. My areas of expertise include:Marketing Strategy Development: Leveraging LinkedIn to create effective marketing strategies that drive business growth.Financial Reporting: Creating and maintaining comprehensive financial reports to provide insights for informed decision-making.Process Development… Show more As a seasoned Business Administration and Improvement professional, I am committed to ensuring the smooth operations of businesses through my diverse skill set and experience. My areas of expertise include:Marketing Strategy Development: Leveraging LinkedIn to create effective marketing strategies that drive business growth.Financial Reporting: Creating and maintaining comprehensive financial reports to provide insights for informed decision-making.Process Development and Improvement: Designing and documenting efficient processes to optimize business operations and increase productivity.Security Clearance: Facilitating security clearance applications and serving as a Security Officer to ensure compliance with regulations and protocols.Team Monitoring and Development: Overseeing and guiding teams to achieve their full potential through coaching, mentoring, and performance monitoring.Invoicing and Accounts: Managing invoicing, accounts receivable and payable, and reconciliations to maintain accurate financial records.Project Set-up and Monitoring: Setting up and monitoring projects to ensure timely completion and adherence to budgets and deadlines.IT Tech Support: Providing technical support for IT systems and managing back-end maintenance for Microsoft, Google, and Harvest.Xero Administration: Managing payroll, leave, invoicing, reconciliation, and purchase orders using Xero, a popular accounting software.Insurance Management: Handling workers' compensation and professional indemnity and public liability insurance to mitigate risks.HR Recruitment and Onboarding: Managing recruitment processes, conducting interviews, and overseeing onboarding, including contract management.My goal is to streamline business operations, drive efficiencies, and contribute to overall business success. With my diverse skill set and experience, I am well-equipped to handle complex business challenges and deliver tangible results. Show less

As a dynamic business professional, my primary role is to ensure seamless operations, drive new sales relationships, and effectively manage and develop high-performing teams. My areas of expertise include:New Business Development: Proactively generate new business through strategic social media campaigns, cold calling, and email outreach to expand sales pipelines and drive revenue growth.Sales and Returns Reporting: Create and maintain comprehensive sales and returns reports to… Show more As a dynamic business professional, my primary role is to ensure seamless operations, drive new sales relationships, and effectively manage and develop high-performing teams. My areas of expertise include:New Business Development: Proactively generate new business through strategic social media campaigns, cold calling, and email outreach to expand sales pipelines and drive revenue growth.Sales and Returns Reporting: Create and maintain comprehensive sales and returns reports to analyze data, identify trends, and inform strategic decision-making.Process Streamlining: Implement process improvements to increase productivity and efficiency, driving operational excellence and cost savings.Team Monitoring and Development: Lead and develop teams to achieve peak performance through coaching, mentoring, and performance monitoring.Marketing and Social Media Strategies: Create and execute marketing and social media strategies to enhance brand visibility, drive engagement, and increase market share.Customer Service: Deliver exceptional customer service to ensure satisfaction, retention, and loyalty.Expo and Conference Exposure: Represent the business at expos and conferences, build industry relationships, and create opportunities for business growth.Detail-oriented Approach: Exercise a keen eye for detail to catch inaccuracies and proactively address issues, ensuring smooth operations and maintaining high quality.NDIS Certification Audit Experience: Possess expertise in NDIS certification audits, ensuring compliance with regulatory requirements and maintaining high-quality standards.HR Recruitment and Onboarding: Manage end-to-end recruitment processes, conduct interviews, and oversee onboarding to attract and retain top talent.Driven by a passion for excellence and a proven track record of delivering results, I am well-equipped to drive business success and achieve outstanding outcomes. Show less

During my tenure at GWA, my initial focus was on pricing improvement and simplification. I worked on designing new reporting tools to make pricing more accessible and user-friendly, leveraging my expertise in handling large amounts of data and finding business improvement solutions.In addition to my pricing responsibilities, I was also an active member of our Culture Council, where I contributed to driving employee engagement and other HR initiatives. As part of the council, I played a… Show more During my tenure at GWA, my initial focus was on pricing improvement and simplification. I worked on designing new reporting tools to make pricing more accessible and user-friendly, leveraging my expertise in handling large amounts of data and finding business improvement solutions.In addition to my pricing responsibilities, I was also an active member of our Culture Council, where I contributed to driving employee engagement and other HR initiatives. As part of the council, I played a key role in rolling out our award and recognition program and wellbeing program and developing a CSR strategy, among other initiatives.This work has been particularly fulfilling to me as it aligns with my passion for helping others. I strongly believe that putting people first is crucial in any organization, as it leads to improved performance and results. Studies consistently show that prioritizing employee well-being and engagement positively impacts overall business success.I am excited about continuing to make a positive impact at GWA by making the workplace better for our employees and driving meaningful change through my HR initiatives. Show less

I started my journey at Rheem as a Service Coordinator at Accent Air in their service department, where my strong customer service and complaint handling skills were put to good use. After going on maternity leave, I returned to Rheem head office and took on the role of Renewable Energy Certificate Clerk, where I became adept at dealing with government departments and regulations.I was then promoted to National Sales Support for Solahart, where I built strong relationships with our… Show more I started my journey at Rheem as a Service Coordinator at Accent Air in their service department, where my strong customer service and complaint handling skills were put to good use. After going on maternity leave, I returned to Rheem head office and took on the role of Renewable Energy Certificate Clerk, where I became adept at dealing with government departments and regulations.I was then promoted to National Sales Support for Solahart, where I built strong relationships with our network of dealers and played a key role in streamlining processes and developing procedures for the team. When a team member went on maternity leave, I stepped up as the Product Rebate Clerk, handling sensitive information and solving complex problems on a daily basis. This role also allowed me to gain in-depth knowledge of SAP and its complex transactions and reports.As a temporary role, I was then asked to take on the challenging position of Pricing Analyst. Drawing on my skills in handling sensitive and confidential information, as well as my background knowledge of SAP including MASS and Table Interrogation, I thoroughly enjoyed leading the project of merging multiple company codes, sales organizations, and product and customer hierarchies. In this role, I also gained extensive experience in reporting and contributed to setting up new procedures.Throughout my career, I have always believed in working smarter, not harder, and have approached problem-solving with creativity and logical efficiency. I am passionate about finding innovative solutions and continuously improving processes. I am thrilled to be part of Rheem Australia and excited about furthering my career with the company. Show less

After joining Tupperware, I quickly recruited enough team members to be promoted to Manager in Training. This role came with the responsibility of leading my own team, where I utilized my people management skills to drive sales performance. As a Manager in Training, I also received additional sales training, which has been highly beneficial in enhancing my skills in promotional campaigns, lead generation, and recruiting. Tupperware is a pure sales environment, providing me with invaluable… Show more After joining Tupperware, I quickly recruited enough team members to be promoted to Manager in Training. This role came with the responsibility of leading my own team, where I utilized my people management skills to drive sales performance. As a Manager in Training, I also received additional sales training, which has been highly beneficial in enhancing my skills in promotional campaigns, lead generation, and recruiting. Tupperware is a pure sales environment, providing me with invaluable experience in direct selling and professional development. I am proud to be a part of the Tupperware team and excited to continue my journey in sales and leadership with the company. Show less

As a Service Advisor for several dealerships, I honed my skills in customer service, complaint handling, negotiation, and upselling through daily face-to-face interactions with customers. This experience allowed me to develop a versatile skill set and a deep understanding of customer needs. While I enjoyed this role, the demanding hours eventually led me to explore new opportunities. Nonetheless, the skills and expertise I gained during my time as a Service Advisor have been invaluable in my… Show more As a Service Advisor for several dealerships, I honed my skills in customer service, complaint handling, negotiation, and upselling through daily face-to-face interactions with customers. This experience allowed me to develop a versatile skill set and a deep understanding of customer needs. While I enjoyed this role, the demanding hours eventually led me to explore new opportunities. Nonetheless, the skills and expertise I gained during my time as a Service Advisor have been invaluable in my professional growth and have prepared me for new challenges in the automotive industry. Show less

After completing my HSC, I pursued my passion for problem solving and creative flair by enrolling in a Light Vehicle Automotive Trade program, where I obtained my trade certificate. During this time, I discovered my love for diagnostics and finding solutions to complex automotive issues. The satisfaction of seeing the look on customers' faces when their vehicles were fixed was truly gratifying. Despite coming from an all-girls high school, I embraced the change and thrived in the male-dominated… Show more After completing my HSC, I pursued my passion for problem solving and creative flair by enrolling in a Light Vehicle Automotive Trade program, where I obtained my trade certificate. During this time, I discovered my love for diagnostics and finding solutions to complex automotive issues. The satisfaction of seeing the look on customers' faces when their vehicles were fixed was truly gratifying. Despite coming from an all-girls high school, I embraced the change and thrived in the male-dominated industry, receiving excellent marks throughout TAFE and even achieving the top spot in my class. My experience in the automotive trade has not only honed my technical skills but also developed my resilience and adaptability in navigating diverse work environments. Show less