An extensive operational background in all facets of freight forwarding which provides me with a full understanding of the freight industry, airfreight and seafreight, imports and exports. Proficient in several operational systems and have a broad knowledge of Operations, Orders, Accounts, Job Analysis, Job costing, Procurement, Quotations as well as ICS. Professional and confident managerial style, mentoring team members to be productive, effective and efficient in their roles. An outstanding ability to problem solve and a high level of organisational & planning skills to effectively lead staff in both small and large teams. Proven ability in building and maintaining effective workplace / work team relationships and bringing out the best in team members to fulfil the objectives of the department and company, thus providing the best outcomes for the clientele and business alike.