I am an experienced multi-unit store manager, responsible for the highest grossing community college bookstore(s) in the district. I have over ten years of retail management experience. My favorite part as a manager is finding great talent for my team and mentoring them to the next level in their career. This has been especially rewarding in the college arena, as you are working with students just starting on their career path. I also enjoy taking apart processes, analyzing them, and… Show more I am an experienced multi-unit store manager, responsible for the highest grossing community college bookstore(s) in the district. I have over ten years of retail management experience. My favorite part as a manager is finding great talent for my team and mentoring them to the next level in their career. This has been especially rewarding in the college arena, as you are working with students just starting on their career path. I also enjoy taking apart processes, analyzing them, and making them more efficient. I took my current store from a broken, in-the-red status, to running in the black the first year, and have increased sales and profit margin every year since, to its' current place as a leading college store.Skills: Business Management, Efficiency, Operations, Sales, Training, Team Management, Customer Service, Merchandising Show less

I develop and track budgets, develop buying strategies, buy supplies, gifts, spirit gear and computer/electronics merchandise for resale, train, develop, and retain employees, develop and implement sales and marketing strategies, develop and maintain vendor relations, work with faculty and staff

maintained guest service standards throughout entire store, managed front end team including Starbucks, Food Service, Guest Service, and Cashiers, mentored and developed talent, helped team leads maintain planogram standards, was a district resource for guest service executives throughout the greater Seattle area.