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Onboarding / Strategic Planning / Sales & Marketing / OperationsHigh performing partner manager best known for managing and driving business results through large strategic partnerships. Success demonstrated in large public, small private and start-up companies. Excellent leadership, marketing, communication and creative problem resolution skills. • 20 years of progressively responsible management experience• Ability to perform both on strategic and tactical level • Successful remote working experience - effectively managing geographic distances and building relationships through conference calls, web meetings, emails and on-site meetingsSpecialties: Key strengths: new client onboarding, professional relationship and marketing management, project management, process improvement and standardization
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Director, Partner OperationsBill.Com Jul 2022 - PresentSan Jose, Ca, Us -
Sr. Partner Manager, Partner OperationsBill.Com Jul 2020 - PresentSan Jose, Ca, Us
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Director, Partner ManagementBill.Com Sep 2011 - Jul 2020San Jose, Ca, UsProvide end-to-end leadership and support from sales to implementation of new partner relationships; representing partner product needs and ensuring alignment with Bill.com. Direct cross-functional groups, from a program management standpoint, as required to support partners; including engineering, customer support, marketing, product management, and finance. Ongoing development of scalable processes and capabilities that establish Bill.com as a best-in-class partner.
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Word Of Mouth Marketing Leader, EmsIntuit Feb 2011 - Oct 2011Mountain View, California, UsWord of Mouth Marketing Leader with Intuit's Employee Management Services Group (EMS, Payroll). I LOVE working for an innovative growth company that strives to DELIGHT its customers! I am focused on acquiring new customers and specifically efforts that drive word-of-mouth referral strategies and programs, in partnership across EMS and Intuit’s Central Marketing Team. My goal is to accelerate mobilization of advocates within Intuit’s small business base to recommend Intuit Payroll, online and offline; and grow social engagement. -
Senior Strategic Partner ManagerIntuit Apr 2007 - Feb 2011Mountain View, California, UsRecruited by VP of Business Development to drive business results through PayCycle’s key partners. Responsible to provide new business development support and leadership of end-to-end onboarding process; achieve key account goals and high PayCycle satisfaction ratings and foster mutually successful, long-term relationships. Organize and facilitate joint on-going business reviews to evaluate performance, identify new opportunities and ensure ongoing health of program. Successfully lead cross-functional teams to develop launch and marketing plans that deliver results. Contact info: lisa_kerr@paycycle.com, lisasmiles@msn.com
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Senior Partner ManagerPaycycle 2007 - 2009Palo Alto, Ca, Us -
Marketing ManagerHarland Clarke Jun 2005 - Apr 2007San Antonio, Texas, UsAssumed marketing leadership for single largest company client following transition from prior vendor. Led through challenging circumstances and established program credibility. Transformed program to “best-in-class” performance and relations by harnessing the support of cross-functional teams and key stakeholders, coupled with development of actionable, executable marketing plans. in an extremely competitive check printing market and amidst declining consumer use, grew 2006 annual small business (net) revenue by 5.3%. Key drivers included strategic overhaul and deployment of POS materials, training, marketing via new channels, execution of direct mail and inserts strategies. Grew order acquisition by 26% over 18 months. Engaged analyst to establish a marketing campaign measurement tool providing ongoing view of campaign performance by response rate, incremental lift, average order size and items per order, gross and net revenue, by product type and illustrate responses over time. -
Product ManagerHarland May 2004 - Jun 2005Lake Mary, Fl, UsManage, develop and continuously improve performance of major existing products and services. Provide innovative marketing support in product positioning, messaging, collateral design and feedback with an eye on market climate and product perception. Continual analysis and management of over $10.5mm stock annually and lifecycle of products across multiple channels. Work with suppliers and partners to minimize costs while ensuring quality products and services. Perform product and market research as necessary to enable decisions based upon changing market trends, competitive landscape and consumer demands. Lead planning and transition of program and product line migrations into and out of facilities, involving inter-functional teams to facilitate successful execution of plans. Provide RFQ/RFP development and support, product/program training and systems operational implementation directives. -
Channel Development ManagerHarland Jun 2003 - May 2004Lake Mary, Fl, UsPlan, develop, design and implement strategic marketing plans to grow channel of business by 20% over 12 months. Communicate and execute marketing initiatives with support of Customer Service, Sales and Client Support. Utilize network and industry resources to understand competitive landscape, position program, develop presence and increase market penetration. Provided consultative channel, product and market position recommendations to senior leadership.
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Product ManagerHarland Jul 2000 - May 2003Lake Mary, Fl, UsManage, develop and continuously improve performance of major existing products and services. Provide innovative marketing support in product positioning, messaging, collateral design and feedback with an eye on market climate and product perception. Continual analysis and management stock annually and lifecycle of products across multiple channels. Work with suppliers and partners to minimize costs while ensuring quality products and services. Perform product and market research as necessary to enable decisions based upon changing market trends, competitive landscape and consumer demands. Lead planning and transition of program and product line migrations into and out of facilities, involving inter-functional teams to facilitate successful execution of plans. Provide RFQ/RFP development and support, product/program training and systems operational implementation directives.
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Account ManagerHarland Jan 1999 - Jun 2000Lake Mary, Fl, UsManage internal and external sales channel efforts to achieve business growth. Manage acquisition and retention direct marketing efforts for client programs. Develop program strategies, tactics and plan execution; implementation for private label, direct and wholesale channels through inter-functional and cross-divisional teams within operations. Develop and analyze sales and tracking reports to identify buying trends, offer acceptance, list response, and product success. Conduct and analyze program and market research to better understand needs of various customer segments, developing actionable plans accordingly.
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Client Support ManagerHarland Nov 1996 - Dec 1998Lake Mary, Fl, UsManaged Client Support Division spanning two facilities in Seattle and Atlanta. Responsible for supporting client programs generating over $60 million in net annual sales. Oversaw program implementation within operations and in accordance with client needs. Performed continuous cycle audits of client programs to ensure compliance through problem resolution and process improvements. Managed communications at corporate, client, sales, marketing and operations levels. Responsible for budget planning and monthly compliance for cost center expenses and travel. Provided on-site client training and support and managed program reporting including activity, performance, rebate, and sales reports. As a Senior Management team member, I engaged in the strategic and tactical aspects of planning as pertained to our divisional goals, direction, policies, processes, wages and budgeting. I was involved in standardization and IT development projects; recruiting, hiring and training new employees.
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Account ManagerFronville Pacific 1989 - 1991
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Account ManagerFronville Pacific 1989 - 1991
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Account ManagerFronville Pacific 1989 - 1991
Lisa Kerr Skills
Lisa Kerr Education Details
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University Of PhoenixBusiness -
Bethel High School
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Army (W/My Dad)
Frequently Asked Questions about Lisa Kerr
What company does Lisa Kerr work for?
Lisa Kerr works for Bill.com
What is Lisa Kerr's role at the current company?
Lisa Kerr's current role is Director, Partner Operations at Bill.com.
What is Lisa Kerr's email address?
Lisa Kerr's email address is li****@****msn.com
What is Lisa Kerr's direct phone number?
Lisa Kerr's direct phone number is +125387*****
What schools did Lisa Kerr attend?
Lisa Kerr attended University Of Phoenix, Bethel High School, Army (W/my Dad).
What skills is Lisa Kerr known for?
Lisa Kerr has skills like Strategic Partnerships, Cross Functional Team Leadership, Product Management, Crm, Management, Saas, Strategy, Product Marketing, Leadership, Start Ups, Process Improvement, Business Development.
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