Kerry Ann Newby Email and Phone Number
As an accomplished Event Planner, innovative Entrepreneur, and dedicated Customer Experience Manager, I bring a unique blend of creativity, strategic thinking, and a passion for excellence to every project I undertake. With over 5 years of experience crafting memorable events and enhancing customer experiences, I thrive on transforming visions into reality and driving business success through exceptional serviceEvent Planner & Entrepreneur:My journey in the event planning industry has been marked by successful events ranging from corporate conferences to intimate weddings. As the founder and sole operator of Oh What Joy Designs, I have honed my skills in delivering bespoke events tailored to each client's unique needs. My entrepreneurial spirit drives me to constantly innovate, ensuring every event is successful and unforgettable.Customer Experience Manager:In my role as a Customer Experience Manager, I focus on understanding and exceeding customer expectations. My approach is rooted in empathy and data-driven strategies, enabling me to create seamless and satisfying experiences for clients. I have a proven track record of improving customer satisfaction scores and loyalty through thoughtful and effective service delivery.I am passionate about connecting with like-minded professionals and exploring new opportunities to create, innovate, and excel. Let’s connect and discuss how we can collaborate to bring extraordinary experiences to life.
Canadian All Care College Scarborough
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Event Planner InstructorCanadian All Care College Scarborough Sep 2024 - PresentEvent Planner Instructor-Canadian All Care College passionate about molding the new generation of event professionals; I teach broad-based skills in event planning, from venue selection to event execution, including budgeting and team development. Empowering students to plan successful events and thrive in the industry. -
Manager, Customer SuccessCooperhub Aug 2024 - PresentAs the Customer Success Manager at CooperHUB, I focus on delivering exceptional client experiences by building strong relationships, optimizing our live answering services, and tailoring solutions to meet specific needs. I analyze performance metrics, collaborate with internal teams, and drive results to ensure our clients achieve their business goals and enjoy seamless service. My commitment to personalized support and excellence helps businesses thrive with CooperHUB's innovative solutions. -
CeoOh What Joy Designs Dec 2017 - PresentOntario, Canada
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Coach (Remote)Foundever Feb 2021 - Aug 2024Ontario, CanadaI coach, inspire, and encourage my team to surpass company objectives while also providing great customer service in order to accomplish KPIs. I motivate team members to bond, foster healthy communication, and show flexibility. Maintain key connections and serve as a point of contact between the internal work group and external stakeholders. Assessing and calming down clients in a different, more fragile emotional state while maintaining the organization's integrity -
Remote Customer Support SpecialistSykes Mar 2020 - Feb 2021Ontario, Canada
Kerry Ann Newby Education Details
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Event Planning -
High Honours
Frequently Asked Questions about Kerry Ann Newby
What company does Kerry Ann Newby work for?
Kerry Ann Newby works for Canadian All Care College Scarborough
What is Kerry Ann Newby's role at the current company?
Kerry Ann Newby's current role is Event Coordinator | Customer Success Manager | Entrepreneur.
What schools did Kerry Ann Newby attend?
Kerry Ann Newby attended Centennial College, Centennial College.
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