As Community Manager, I oversee the daily administration, operation and personnel of the manufactured home community in an efficient, professional and profitable manner.• Establish and maintain positive relations with residents and employees.• Facilitate and track progress of resident move-in and move-out. • Communicate and collaborate with various state and municipal departments and agencies relating to any property and resident issue. • Process Residency Applications, list… Show more As Community Manager, I oversee the daily administration, operation and personnel of the manufactured home community in an efficient, professional and profitable manner.• Establish and maintain positive relations with residents and employees.• Facilitate and track progress of resident move-in and move-out. • Communicate and collaborate with various state and municipal departments and agencies relating to any property and resident issue. • Process Residency Applications, list homes and show properties to potential buyers. • Attract new residents and retain current residents to increase occupancy rate. • Manage all aspects of leasing.• Distribute weekly Rule Reminders to enforce the Rules and Regulations of the Community. • Collect and process monthly rent and delinquencies. • Coordinate court appearances. • Maintain physical operations by conducting ground, building, water and Waste Treatment Plant inspections. • Coordinate the maintenance and residents’ service requests while resolving issues and concerns. • Manage resident database and utilize information to reduce delinquencies while increasing contacts and sales.• Hire, train, motivate and manage employees.• Maintain financial operations and adhere to budgetary guidelines. • Coordinate capital improvement projects and preventative maintenance. Show less

Supervise and manage all aspects of the store operations to maximize sales and grow the customer base. Direct and develop associates in all phases of store business to achieve and surpass business goals in a team setting. Ability to deliver verbal and written communications including development plans, performance reviews and counselings. Motivate, recognize and reward sales associates and management team for knowledge of goals /results and a commitment to deliver. Encourage and share faster… Show more Supervise and manage all aspects of the store operations to maximize sales and grow the customer base. Direct and develop associates in all phases of store business to achieve and surpass business goals in a team setting. Ability to deliver verbal and written communications including development plans, performance reviews and counselings. Motivate, recognize and reward sales associates and management team for knowledge of goals /results and a commitment to deliver. Encourage and share faster, better and more efficient business ideas. Gather marketable data to support the growth of our guest pool to increase the frequency of in-store shopping visits. Optimizing the Omni-Channel experience to maximize sales. Utilizing social media to support the brand and open the door to new guests and business opportunities. Networking /building community outreach /hosting monthly style events to introduce new guests to our brand while growing our customer base. Planning and executing visual standards and directives that drive business without interrupting the flow of customers. Continuously network and recruit passionate associates, dedicated to exceeding customer expectations and achieving team sales excellence. Represent and empower the shared voice of the internal and external customer and provide exceptional guest experiences. Flawless and consistent execution of my Store Leader role by leading a customer obsessed and motivated team. Show less

I transitioned from Verizon Wireless Direct Sales Channel into Indirect Sales to assist Diamond Wireless in establishing a new territory in New York Metro.• Responsible for attaining and exceeding monthly multi-metric sales goals and led the team in on- going training and development.• Strategized and oversaw marketing efforts as well as the general display and organizational layout of the location.• Demonstrated a passion for technology, customer service and… Show more I transitioned from Verizon Wireless Direct Sales Channel into Indirect Sales to assist Diamond Wireless in establishing a new territory in New York Metro.• Responsible for attaining and exceeding monthly multi-metric sales goals and led the team in on- going training and development.• Strategized and oversaw marketing efforts as well as the general display and organizational layout of the location.• Demonstrated a passion for technology, customer service and telecommunications.Accomplishments:• Ranked “Top 5 “ in the Company for New Activations every month.• Ranked #1 in New Activations and #1 in Mobile Broadband Sales in NY Metro Market every month.Corporate Sales Manager Show less

As a Corporate Sales Manager I led my team to meet and exceed quota and revenue targets for net activations, renewals, enhanced services and accessories.• Developed, trained, motivated and coached sales team to produce desired high performance results.• Delivered stellar customer service while growing the existing customer base and managing churn. • Thorough knowledge of operations, while remaining current on all wireless products, services, industry and competitive… Show more As a Corporate Sales Manager I led my team to meet and exceed quota and revenue targets for net activations, renewals, enhanced services and accessories.• Developed, trained, motivated and coached sales team to produce desired high performance results.• Delivered stellar customer service while growing the existing customer base and managing churn. • Thorough knowledge of operations, while remaining current on all wireless products, services, industry and competitive trends.Accomplishments:• Ranked #1 in company sales by closing multiple business deals.• Achieved highest YOY growth in NY Metro Market.• Multiple "Recognizing You Award" recipient for focus on VZW customers in best business practices Show less

Drive sales to achieve personal and store goals. Support the training and development of Sales Associates/Stylists in all phases of store business including operations, merchandising and sales training, but most importantly how to achieve personal sales excellence and provide exceptional customer experiences. Recruiting passionate associates, dedicated to exceeding customer expectations. Implementing effective design ideas to increase store traffic and sales volume by combining the product… Show more Drive sales to achieve personal and store goals. Support the training and development of Sales Associates/Stylists in all phases of store business including operations, merchandising and sales training, but most importantly how to achieve personal sales excellence and provide exceptional customer experiences. Recruiting passionate associates, dedicated to exceeding customer expectations. Implementing effective design ideas to increase store traffic and sales volume by combining the product, environment and space into a stimulating and engaging display. Oversee day-to-day operations while building conversion and growing store traffic through effective networking and community connections. Leading by example. Show less

Oversee store personnel and operations, manage and delegate responsibility. Establish effective visual merchandising design ideas to increase store traffic and sales volume. Planning, forecasting, evaluating, hiring, establishing organizational structures, implementing human resource and loss prevention policies.