Kerry Saunders Email & Phone Number

Baden, Aargau, Switzerland

Working in Group IT, at the largest provider of renewable energy in Switzerland. Working to enhance the level of maturity in IT delivery with improved tooling and vendor governance. Supporting the transformation of how services are delivered from outsourced model to insourced.Ran an RfP to select an ESM solution (ServiceNow)Led a project to negotiate a new Microsoft licensing enterprise agreementManaging a strategic vendor with a multi-million CHF annual spendProcess owner (design, implement and operate) Hardware asset management; CMDB and Portfolio management

Zürich Area, Switzerland

Bridging the gap between IT, vendors and our customers ensuring stable operations and strategic alignment. Platform owner for ServiceNow which I took over to ensure value from the existing investment. This was achieved by reinstalling ServiceNow to remove customisations and delivering a portal that offered employees access to knowledge and 100's of requests in the catalog and automated workflows.

Stäfa, Zurich

Key responsibilities include:* Release Manager for a global ERP system being deployed (using agile approach) gloablly* Deploying a cross-functional SaaS request tool (TOPdesk) globally to over 3000 stores* Service management with key business and vendor stakeholders

Zurich

IT Business Partner for Treasury responsible for the service delivery, budget and vendor management. Led an RFP process for the selection of a new Treasury risk & management solution and project managed the implementation.Additionally, as the IT Site lead for the Zurich Head Office I was responsible for on-site support and site IT projects (such as business continuity; client updates and refresh)

Zurich

Responsibilities for the middleware services used for financial messaging in Zurich globally. Demand manager and project manager (for small middleware projects)Vendor management

Zurich

Project managed the implementation of automated bank communications via SWIFTMigrated the environment from a high risk audit compliance status to low risk Implementation of an updated contract with the IS partner for Treasury

Zurich, Switzerland

As part of a team manage the Global commercial, relationship and reporting of Zurich's Global Application Service Providers.Ran projects to define and implement the SLAs and KPI's. Delivered key requirements for an RFP on a multi billion dollar ISP contract

Basel, Switzerland

Team member of a small team responsible for the Global IT contracts delivering services such as a Global IT Service Desk, data centre and client hardware sourcing contracts.Responsibilities included regular vendor governance; budget management; issue resolution; RfP and strategic planning. I also saw the implementation of contracts (e.g. global client contract where the Syngenta "image" was pre-installed in teh factory before shipping worldwide)

Jealott'S Hill, Berkshire, Uk

Established this new IT function and team based on ITIL principals

Fernhurst, West Sussex

Data centre operator for IBM, Unisys & DEC which operated 24x5Later moved into a role as a DEC system manager and Oracle DBA

Farnham, Surrey