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Diagnose and resolve technical issues for hospital based systems located globally as reported by client personnel or via the automated alert systems that are in place. Also respond to issues that are escalated from the technical call center and Level 1 support. Troubleshoot and fix a myriad of issues from Server OS to custom written applications.
M*Modal
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Senior Technical Support Analyst - Enterprise SupportM*Modal Aug 2008 - PresentHarrisburg, PennsylvaniaDiagnose and troubleshoot technical incidents as called in by client personnel. Respond to automated alerts to diagnose and correct cause of alert.
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Senior Technical Support Analyst - Enterprise SupportMedquist Inc Aug 1998 - Jan 2012Diagnose and troubleshoot technical incidents as called in by client personnel. Respond to automated alerts to diagnose and correct cause of alert.
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Systems EngineerMedquist Inc Jul 1998 - Dec 2007MedQuist Inc 4/2003 – 12/2007Systems EngineerNegotiate hardware requirements of client, order hardware and software as needed. Build and configure HP Servers running Microsoft Windows Server 2000/2003. Configuration and testing of RAID configurations. Installation and configuration of SQL and IIS on all Windows servers. Installation of custom and/or commercial software as required by the client. Support the custom applications that employer uses to service the needs of the… Show more MedQuist Inc 4/2003 – 12/2007Systems EngineerNegotiate hardware requirements of client, order hardware and software as needed. Build and configure HP Servers running Microsoft Windows Server 2000/2003. Configuration and testing of RAID configurations. Installation and configuration of SQL and IIS on all Windows servers. Installation of custom and/or commercial software as required by the client. Support the custom applications that employer uses to service the needs of the HealthCare field. Support server and desktop deployment at client sites. MedQuist Inc 7/1998 – 4/2003Regional Technical DirectorHired by the largest Medical transcription company in the country to coordinate the implementation of multiple transcription applications and to assess the technical needs of the region and facilitate development of individuals to meet those needs. Managed 6 System Administrators at 6 different office locations and provided support and guidance as needed. Show less
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Lan ManagerPpg Industries 1991 - 1998
Kerry Chamberlin Education Details
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Comptia Network +Comptia Network + Certification
Frequently Asked Questions about Kerry Chamberlin
What company does Kerry Chamberlin work for?
Kerry Chamberlin works for M*modal
What is Kerry Chamberlin's role at the current company?
Kerry Chamberlin's current role is L2 Server/Interface Technical Support Analyst at MModal.
What is Kerry Chamberlin's email address?
Kerry Chamberlin's email address is kc****@****ast.net
What is Kerry Chamberlin's direct phone number?
Kerry Chamberlin's direct phone number is +161579*****
What schools did Kerry Chamberlin attend?
Kerry Chamberlin attended Comptia Network +, Shippensburg University Of Pennsylvania.
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