Kerry Chase Email and Phone Number
I am a strategic, data-driven, compliance focused Senior Quality leader with extensive and proven success in the medical device, and biotechnology industry, specifically in global Quality Management System (QMS) implementation, biotechnology best practices (GxP), and Post Market Surveillance.I have developed, communicated, and managed the implementation of compliant QMS processes and systems resulting in positive results during external global regulator audits. I have proven the ability to communicate effectively with all levels of leadership and continually support the value of cross-functional collaboration.I have a passion for promoting quality within the culture of an organization successively with the goal of improving the lives of patients!Core Competencies: GLOBAL MULTI-SITE LEADERSHIP: Developed and implemented successful global complaint management, post market surveillance (PMS), and vigilance processes that comply with both medical device and laboratory regulations supporting a “One QMS” approach across multiple global sites. LEADERSHIP EXCELLENCE: Developed, chaired, and presented a monthly quality safety monitoring board for real time review of quality data metrics, potential risks, and trending. Cross functional senior leaders had visibility to customers and post market trending results enabling action to correct and/or prevent negative consequences which may affect the patient and/or business. INSPECTION READINESS AND AUDITING:I was a Certified Quality Auditor (CQA) performing internal and supplier audits at multiple stages in my career. I have a wealth of experience in inspection prep, management (front-room, back-room), subject matter expert (SME), and employee training for external regulatory audits. REGULATORY REMEDIATION (Consent Decree & Warning Letters):As the Post Market Surveillance subject matter expert, I developed and lead PMS remediation actions resulting from FDA formal actions. Actions included further root cause analysis, corrective actions, recall communication, response communication, and effectiveness confirmation.REGULATIONS & STANDARDS: FDA, EUMDR, IVDR, CLIA, MDSAP, ISOSKILLS: Strategic problem solving | Post-market Surveillance | Global regulations and standards | CAPA | Root cause analysis | Data analytics | Trending | Risk management | Internal auditing | Supplier auditing | Microsoft Office (Word, Excel, PowerPoint, Project, and PowerBi) | Trackwise, Salesforce, and Veeva Systems
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Director, Quality Business Partner - Third PartyGskBedford, Ma, Us -
Manager Of Quality/Operational Excellence Certification (Cmq/Oe) CandidateAmerican Society For Quality Jul 2024 - PresentBedford, Massachusetts, United StatesA Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement. CMQ/OE will be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges. Pending scheduled exam 11/2024) -
Regulatory Affairs Certification (Rac) Candidate - Medical DeviceRegulatory Affairs Professional Society (Raps) Mar 2024 - PresentBedford, Massachusetts, United StatesThis certification program has a comprehensive curriculum covering all relevant modalities within the regulatory lifecycle of a medical device. With the expectation of enhancing my skills as a Quality leader in the medical device industry. Estimated completion of course work is January 2025. RAC exam estimated March 2025.
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Director Of Quality Surveillance & Safety ReportingFoundation Medicine Aug 2020 - Jul 2024Boston, Massachusetts, United StatesBuilt a five-member team responsible for global post-market quality (PMQ) in development, implementation, and management of post-market and post-analytical duties related to quality management system (QMS) regulatory compliance, vigilance reporting, data analysis, and trending for medical device and laboratory services. • Met device and laboratory regulations and standards (21 CFR 820, 803, 806, EU IVDR, ISO 13485, ISO 14971, ISO 15189, CLIA, and CAP) by implementing complaint management processes. • Developed risk-based issue assessments for escalation of internal and external reported incidents (ISO 14971 and health hazard evaluations).• Chaired and led the monthly quality safety review board attended by senior and executive leaders, presenting post-market data analytics and trending data results.• Completed successful IVDR audit for the post-market function by establishing IVDR-compliant processes (PMSP, PMSR, and PSUR).• Implemented companywide complaint training focused on identification, documentation, and escalation for required investigation.• Developed and instituted the clinical trial partner companion diagnostic performance study safety and device causality reporting process to meet IVDR.• Provided subject matter expertise on post-market global requirements and the execution of compliance to meet these requirements.• Served as business member for review of 21 CFR 809, Medical Device, and laboratory developed tests (LDT) (effective July 5, 2024) to determine impact to post-market requirements. -
Director Of Post Market OperationsPhilips 2019 - 2020Cambridge, MaPromoted to lead multiple post-market operations teams of more than 40 members conducting customer feedback and field service triage, complaint investigation, regulatory communication, adverse event reporting, post-market annual reports, field action management, and recall submissions and terminations. • Implemented and standardized post-market operational processes across the business unit, including regulatory communication, 806 submissions, and adverse event reporting.• Instituted a field action review board (FARB) for business leader evaluation of safety and non-safety issues impacting patients and products.• Provided leadership development and mentoring to post-market program managers on reviewing complex issues and executing corrective action.• Served as a primary lead and post-market subject matter expert during inspections and internal and external audits. • Designated as main liaison with global regulators and key markets on recalls (FSN and FSCA) and incident reporting (MDR and MIR).• Owned management of post-market metrics, presenting quarterly management reviews. -
Senior Q&R Manager, Post Market Surveillance, Philips HealthtechPhilips 2013 - 2019Andover, Massachusetts, United StatesLed post-market managers supporting business units in development and submission of reportable incidents and recalls (FSCA) to regulators. Reviewed and communicated recall and FSCA submissions prepared by post-market program managers. Oversaw post-market quality metrics and trending for signal detection.• Served as CAPA owner, driving post-market corrective actions and preventive actions in root cause analysis and effectivity checks.• Directed a team of ten business adverse event coordinators on incident reporting to meet global reporting timelines.• Led as post-market expert supporting successful interface validation of eMDR submissions between the business complaint system (Trackwise) and the FDA MDR database. -
Q&R ManagerPhilips 2011 - 2013Andover, Massachusetts, United StatesCollaborated within the business unit to develop comprehensive field action deliverables for submission to regulators. Managed end-to-end deliverables for business safety and compliance field actions.• Served as a post-market representative for key initiatives and a subject matter expert supporting inspections as well as internal and external audits. -
Senior Quality Assurance EngineerInfraredx, A Nipro Company 2008 - 2011Burlington, Massachusetts, United States• Established quality management system (QMS) procedures and processes for the startup organization.• Conducted annual sitewide quality training and quality orientation for new employees. Performed quality reviews and approvals on all change requests.• Developed complaint management, CAPA, and internal audit processes for emerging medical device products. -
Senior Qa Compliance Manager / Document Control ManagerAffymetrix 2005 - 2008Bedford, Massachusetts, United States• Led the quality assurance group in development and improvement of quality process compliance.• Managed four-member document control functional team and maintained design history files (DHF) for regulated products.• Strategically planned site closure, ensuring certification as well as DHF and record transfer. -
Quality Assurance AuditorHarvard Clinical Research Institute 2004 - 2005Boston, Massachusetts, United States• Conducted internal auditing of all functional areas, establishing a quality systems contract research organization (CRO) business model. • Supported on-site FDA inspection pertaining to data management as a CRO.• Established internal processes for quality data review.
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Design Control ManagerAbbott Laboratories, Medisense Product 2001 - 2004Bedford, Massachusetts, United States• Served as product quality team member, managing design phase deliverables.• Collaborated with R&D and program management departments for product launch approvals. • Projected all phase deliverables for design reviews and approval gates.
Kerry Chase Education Details
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Regulatory Affairs Professional Society (Raps)Medical Device & Pharmaceutical & Biologics -
American Society For QualityCertified Quality Auditor (Cqa) -
Pre-Veterinary Studies/ Biology
Frequently Asked Questions about Kerry Chase
What company does Kerry Chase work for?
Kerry Chase works for Gsk
What is Kerry Chase's role at the current company?
Kerry Chase's current role is Director, Quality Business Partner - Third Party.
What schools did Kerry Chase attend?
Kerry Chase attended Regulatory Affairs Professional Society (Raps), American Society For Quality, University Of Massachusetts Amherst.
Not the Kerry Chase you were looking for?
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Kerry Chase
Bedford, Ma -
2ngu.edu, ngu.edu
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Kerry Chase
Madison, Wi3gmail.com, amphionmedical.com, elevatecoding.com -
1yahoo.com
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