Kerry Cotter Ono Email & Phone Number

Tulsa, Ok, Us

Early employee at startup that utilizes proprietary hardware/software to manage medication compliance through Remote Therapeutic Monitoring (RTM). Lead Clinic Success team, which is responsible for engaging, growing, and retaining customers. Develop clinical protocols, deliver quarterly business reviews, and own customer strategy / KPI tracking.Lead Billing Strategy and Operations team, which consists of 2 billing/eligibility specialists and a BPO team who run revenue cycle management, including patient payer eligibility, claims processing, and reimbursement reporting.Work cross-functionally with Implementation, Nursing, and Product/Engineering teams to support success initiatives.

Austin, Texas, Us

Joined Wheel as part of the $20M acquisition of GoodRx Care’s backend technology in December 2022.

Santa Monica, Us

GoodRx Care provides accessible and affordable direct-to-consumer telehealth services nationwide, 24/7.Owned network operations and clinical operations for Care's virtual practice and managed a team of Operations Associates.Recruited, onboarded, and managed the full-time and contracted clinician network, which consisted of physicians, nurse practitioners, and nurses. Ensured the platform was staffed with clinicians 24/7 and owned clinician quality, satisfaction, fee schedule, and incentives, while utilizing EMR tooling to optimize visit performance.Led weekly Care Operations meetings to review team quarterly goals, network performance, and visit metrics dashboards. Worked cross-functionally with EMR product and engineering teams on new feature development, improvements, and bugs.

Santa Monica, Us

Charlottesville, Virginia, Us

Managed all telehealth ophthalmology initiatives, including eConsults, growth strategy, partnerships, product development, implementation, research, vendor relations, and revenue cycle management. Developed data management tool, created dashboards, and performed strategic analytics on Center for Telehealth data, which consisted of 150 partner clinics throughout the state.Managed 20 international telehealth programs and an annual conference for international partners. Supported telehealth research studies by designing clinical protocols and managing grant awards.

Charlottesville, Virginia, Us

Built Virginia’s first tele-ophthalmology screening network from 1 to 20 clinics and screened over 10,000 patients. Traveled to clinics across Virginia to train staff and establish patient workflow, billing practices, and community awareness.

Bachelor Of Arts - Ba, Biology, General

Master Of Public Health - Mph, Research In Practice