Kerry Downs Email and Phone Number
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Experienced Claim leader with a demonstrated history of working in the insurance industry. Skilled in operations management, claims management, process redesign, continuous improvement, Property & Casualty Insurance, Litigation Management and Business Process outsourcing. Highly motivated, self-directed and inclusive team player who values and demonstrates leadership, collaboration and customer- centricity. Always looking for ways to improve the business through creative solutions and relationship building. Focus on project implementation and change management.
Amtrust Financial Services, Inc.
View- Website:
- amtrustfinancial.com
- Employees:
- 4788
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Assistant Vice President, Claims - Liability Lines Business SupportAmtrust Financial Services, Inc.Blandon, Pa, Us
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Assistant Vice President, Claims - Liability Business SupportAmtrust Financial Services, Inc. Sep 2023 - PresentNew York, Ny, UsGeneral Liability, Professional Liability, Auto/Trucking Liability, & Construction Defect
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Claims Technical Quality Director - Professional Services & Financial LinesCna Insurance Nov 2021 - Sep 2023Chicago, Illinois, UsCreation, execution and measurement of Claims Quality Action plans. Business lead for various improvement projects and initiatives for the Financial and Professional Services Claim Organizations. Strategic thought leader supporting the Architects and Engineers, Real Estate, Accountants, Lawyers and Not-For- Profit Claim Professionals. Focus on continuous improvement, process implementation and quality action planning. -
Claim Operations DirectorCna Insurance Jul 2016 - Nov 2021Chicago, Illinois, UsLed a team of Claim Operations Business Consultants focused on continuous improvement initiatives, process efficiencies, and advancing strategies in support of Claim Business partners.
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General Services Manager- Claim SupportCna Insurance Apr 2014 - Jul 2016Chicago, Illinois, UsOversight of approximately 40 staff in the Wyomissing and Syracuse location performing non core tasks that support our Claim Technical Business Partners. Experience working with vendors and off shore partners to outsource tasks to achieve the best possible outcomes.
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Claim ManagerCna Insurance May 2013 - Apr 2014Chicago, Illinois, UsLed a team of Claim Professionals with a specialization in Auto, General Liability and PIP claim handling. Focused on quality claim outcomes and superior customer experience.
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Claim Operations ManagerCna Insurance Jan 2012 - May 2013Chicago, Illinois, UsClaim Operations manager with approximately 12 direct reports supporting back office and support functions on behalf of claim professionals.
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Claim SpecialistCna Insurance Oct 2004 - Dec 2011Chicago, Illinois, UsHandled Litigated GL and Auto liability cases with a focus on settlement/Negotiation and suit avoidance. Commerical lines, and Select Risk claims
Kerry Downs Skills
Kerry Downs Education Details
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Ulster UniversityInternational Business -
Arcadia UniversityGeneral
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Our Lady And St Patricks College, Belfast Uk
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Arcadia UniversityInternational Business
Frequently Asked Questions about Kerry Downs
What company does Kerry Downs work for?
Kerry Downs works for Amtrust Financial Services, Inc.
What is Kerry Downs's role at the current company?
Kerry Downs's current role is Assistant Vice President, Claims - Liability Lines Business Support.
What is Kerry Downs's email address?
Kerry Downs's email address is ke****@****cna.com
What is Kerry Downs's direct phone number?
Kerry Downs's direct phone number is (312) 822*****
What schools did Kerry Downs attend?
Kerry Downs attended Ulster University, Arcadia University, Our Lady And St Patricks College, Belfast Uk, Arcadia University.
What are some of Kerry Downs's interests?
Kerry Downs has interest in Travel, Cooking, Art.
What skills is Kerry Downs known for?
Kerry Downs has skills like Claims Management, Claim, Property And Casualty Insurance, Commercial Insurance, Insurance, Legal Liability, Liability, Liability Analysis, Claim Investigation, Casualty, General Insurance, Litigation Management.
Who are Kerry Downs's colleagues?
Kerry Downs's colleagues are Ronee Hollrah, Jd, Cpcu, Deborah Robinson, Cheryl Studer, Jaskamal P., Cindy Lyons, Reneé A. Parker, Kathleen K..
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