Kerry Glancy
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Kerry Glancy Email & Phone Number

Complaints Manager at 7IM
Location: Edinburgh, Scotland, United Kingdom 12 work roles 2 schools
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Current company
7IM
Role
Complaints Manager
Location
Edinburgh, Scotland, United Kingdom
Company size

Who is Kerry Glancy? Overview

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Kerry Glancy is listed as Complaints Manager at 7IM, a with 320 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Kerry Glancy.

Kerry Glancy previously worked as Complaints Handler & Compliance Analyst at 7Im and Client Services Team Leader at 7Im. Kerry Glancy holds Bsc (Hons), Psychology And Sociology, 2:1 from Queen Margaret University.

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7IM

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Profile bio

About Kerry Glancy

Kerry Glancy is a Complaints Manager at 7IM.

Current workplace

Kerry Glancy's current company

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7IM
7Im
Complaints Manager
london, greater london, united kingdom
Website
Employees
320
AeroLeads page
12 roles

Kerry Glancy work experience

A career timeline built from the work history available for this profile.

Complaints Manager

Current
7Im
Jun 2024 - Present

Complaints Handler & Compliance Analyst

7Im

Edinburgh, Scotland, United Kingdom

Feb 2023 - Jul 2024

Client Services Team Leader

7Im

Edinburgh, Scotland, United Kingdom

Aug 2021 - Feb 2023

Senior Financial Planning Administrator

7Im

Edinburgh, Scotland, United Kingdom

Jul 2020 - Aug 2021

Client Services Manager

Edinburgh, United Kingdom

Sep 2019 - Jul 2020

Senior Associate

Edinburgh, City Of Edinburgh, United Kingdom

Support Financial Advisers with their client bank, new business submission and processing, day to day queries and managing their fee and new business targets.In addition to this and as part of the role of Senior Associate, I support and train the Client Delivery Team. I also run monthly work audits and coaching for the Client Delivery Team to ensure work is being completed within SLAs and in line with company policies and procedures. Providing system and process support and training to new Advisers, Associate Financial Planners and Paraplanners.Overseeing of projects and delivering this to my immediate team and wider office/offices. The subject matter expert in all areas and office XPlan champion. I proactively seek ways to streamline processes for the wider company.

Dec 2017 - Aug 2019

Charity Co-Ordinator

Edinburgh, United Kingdom

May 2017 - Aug 2019

Associate

Edinburgh, United Kingdom

Support Financial Advisers, including a Director with their client bank, new business submission and processing, day to day queries and managing their fee and new business targets.

May 2017 - Dec 2017

Guidance & Student Support

Edinburgh, United Kingdom

Provide support to Guidance & Teaching Staff with communications to pupils and parents.Update internal procedures and policies

Jan 2017 - May 2017

Paraplanner

Edinburgh, United Kingdom

I work closely with and support the financial advisers, including the director and managing director. Tasks include calculating figures, entering client data, research of the financial market and financial products, compiling information and data of a clients current finances, assets and investments to gather a full understanding of their financial situation, creating reports to determine the best investment product and provider for each client, submitting new business and following up with the correct regulatory paperwork.I am also responsible for the commission and adviser charging for Chiene + Tait Financial Planning.Further to gaining a more in depth knowledge and understanding of the paraplanner role and successfully managing this position, I will move into advising once qualified with my CII Diploma in Regulated Financial Planning.

Jul 2014 - Nov 2016

Business Support Consultant

Edinburgh

I work very closely with and support account managers to secure new business for standard life to achieve and better both the account managers and the companies yearly target.Build and maintain a close working relation with independent financial advisers across the country and support them with submitting new business with the company.Take responsibility for accounts and communicate with independent financial advisers on a regular business to maintain the working relationship.Identify retention opportunities and work with account managers to ensure business remains within Standard Life.Liaise and communicate confidently and effectively with fellow employees of all levels, ranging from those in my team to manager to chief executives.Take ownership of processes within my immediate team and look for opportunities to improve and better the service for all clients.

Apr 2013 - Jul 2014

Cast Member

Walt Disney World

Orlando, Florida

As a cast member working in Pinocchio's cafe in Magic Kingdom theme park, I helped to keep the Disney 'show' alive for all guests. This employment was for a 3 month period on a Summer College International Intership Program.My main responsbilities involved ensuring guests were happy at all times, serving food and drink orders, cash handling, ensuring the resteraunt met health and safety standards, entertaining the children by organising games and general customer service.

May 2011 - Aug 2011
Team & coworkers

Colleagues at 7IM

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2 education records

Kerry Glancy education

Bsc (Hons), Psychology And Sociology, 2:1

Queen Margaret University

Education record

Arbroath High School
FAQ

Frequently asked questions about Kerry Glancy

Quick answers generated from the profile data available on this page.

What company does Kerry Glancy work for?

Kerry Glancy works for 7IM.

What is Kerry Glancy's role at 7IM?

Kerry Glancy is listed as Complaints Manager at 7IM.

Where is Kerry Glancy based?

Kerry Glancy is based in Edinburgh, Scotland, United Kingdom while working with 7IM.

What companies has Kerry Glancy worked for?

Kerry Glancy has worked for 7Im, Forth Capital, Tilney Group, George Watson'S College, and Chiene + Tait Financial Planning.

Who are Kerry Glancy's colleagues at 7IM?

Kerry Glancy's colleagues at 7IM include Naveen Kumar Jogu, David Griffiths, Emma Flynn, Henry Chan, and Loic Evrard Mbakop Yebga, Cfa, Frm.

How can I contact Kerry Glancy?

You can use AeroLeads to view verified contact signals for Kerry Glancy at 7IM, including work email, phone, and LinkedIn data when available.

What schools did Kerry Glancy attend?

Kerry Glancy holds Bsc (Hons), Psychology And Sociology, 2:1 from Queen Margaret University.

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