I’m an experienced and collaborative leader with a passion for building strong relationships both internally and externally to drive cross-functional discussion, collaboration, and continuous improvement. Whilst being commercially minded and driven to exceed both individual and business objectives, I am also socially conscious and will always seek to explore wider discussion points to progress opportunities that will enhance the reputation of the businesses I work with. Strong risk identification, and project management skills, combined with my curious and approachable management style, mean I can build my knowledge, understanding and the trust with colleagues and stakeholders alike. I’ve a wide range of experience in stakeholder management, customer service, rail, projects, and customer contact. I am motivated by my core desire to improve cross-functional working and customer experience. This motivation enables me to facilitate solution driven discussion and increase understanding outwardly to and to influence decisions.