Parent Coordinator:Assist families in many ways such as:Providing information about family relationships, separation and connecting people with services that are appropriate for their individual needsAssessing for suitability for Family Dispute Resolution where parents/families can discuss issues relating to their children and develop parenting plans that are in the best interests of their childrenAssisting parents and families to work towards improving their communication and reducing their conflictAssisting parents with enhancing knowledge and skills to assist both themselves and their children with separation issuesProviding child-focussed and child-inclusive practices and assisting parents to focus on the needs of childrenMums and Dads Forever focuses on assisting families to reduce conflict and develop more positive ways to communicate so that children are not "caught in the middle". The program helps parents understand how conflict impacts children and young people so that parents can support their children through the separation process.Run over eight two-hour group sessions, the program covers:The separation processManaging emotionsConflict management and effective communicationImpact of separation and conflict on childrenSetting boundariesUnderstanding oneself and own and children's needsParents do not attend the group with their former partners.The program also offers short term individual counselling to parents who have attended or are attending the group program. The counsellors are highly qualified, professional staff who are experienced in working with families and have a good knowledge of family separation.

The Life Skills program is not a clinical treatment program with a clearly definedscope, format or length. Instead, it consists of a number of ‘modules’ dealing with: Dealing with change – how your mind works and why you think the way to d, improve your thought patterns and your attitude, change your future, goal setting and community service signpostingRelationships – Understanding how to develop good relationships and learning to accept people as they are, will help you to reconnect with people after you leave prison. We teach you to recognise negative elements of your relationships and how to create a balanced life.Communication – Learning how to deal with conflict. Covering the different ways people communicate and different styles to speaking and listening, conflict techniquesHealth – Understanding the range of decisions you can make to keep yourself physically and mentally healthy is covered here. Discussing exercise, healthy eating, preparing food on a budget and relaxation techniques. Money – Understanding your attitude to money and where that comes from will help you to see the difference between needs, wants and obligations. We help you to identify your own spending habits and how to make money last longer. You’ll learn how to set a weekly spending plan and how to set and achieve financial goals. We also cover information on credit cards and interest free loans. Accommodation – Finding and keeping somewhere to live can be a big challenge when you leave prison. You’ll learn about tenants’ rights and responsibilities, how to access public and private housing, crisis accommodation that is available and how to access government funded rental bonds. Finding a job – You will learn some practical skills like how to develop a resume, how to handle an interview and where to find jobs. We also help you to develop an achievable career goal and an action plan to get to that goal. How to talk about your conviction with potential employers is also covered.

t Mission Australia we believe one of the best ways to find out what support young people need is to ask them. Since 2002 we have sought to increase our understanding of young people through a national survey.We also listen to the young people who attend our services. By taking their feedback on board, our community service workers are able to develop more effective and relevant support programs and events.Mission Australia is also guided by the expert knowledge of our youth workers and other community services staff, many with decades of experience supporting young people.One of Mission Australia’s values is celebration, which is why we love to host events that bring young people and the community together.

Our Mission‘We work with individuals, families and communities both to prevent and reduce harm, to promote recovery, and to challenge the inequalities linked to alcohol and drug misuse’.Our Vision‘To provide alcohol and drug services that we are proud of; services that value people and achieve change’.Our ValuesImproving Lives: we believe in real and sustained change for individuals, families and communities. We build change through responsive local services, where every engagement counts towards a meaningful individual recovery experience.Effective Engagement: we are connected to our stakeholders. We listen and respond to our beneficiaries, partners, communities and workforce in order to continually improve services, experiences and outcomes.Exceeding Expectations: we have high expectations of what our beneficiaries and workforce can achieve together. We demonstrate this commitment through our work on customer service, diversity, leadership, and performanceMaintaining Integrity: we are honest and realistic about the multiple issues that contribute to alcohol and drug misuse. This pragmatic and understanding approach helps us in our work to overcome these challenges and develop practical solutions together.About LifelineEstablished in 1971, Lifeline is a registered Charity with forty years experience of managing drug and alcohol services. Lifeline currently provides a diverse range of services including recovery and peer mentoring, harm minimization, day programmes, prescribing and shared care, community detoxification services, criminal justice and prison initiatives, family work and services for young people. Lifeline works closely with communities and localities, and produces educative and digital material designed to encourage access to help. We also work to educate professionals in allied sectors and the general public on substance misuse.

1. A volunteer will answerIf you phone us, we answer with something like ‘Samaritans, can I help you?’. How the phone service worksWith text, email, letter and face-to-face visits, how we respond to you depends on what you say.2. You talk, we listenWe listen to you and help you talk through your concerns, worries and troubles.We’ll focus on your thoughts and feelings rather than going into the details, so we may ask questions to help explore how you feel.Most people aren't suicidalMost people who contact us are not suicidal. When you talk to us, we will give you an opportunity to talk about any thoughts or feelings you have, whatever they may be.How does focusing on feelings help?You'll be able to see things more clearly. You'll be able to think much more clearly about what your options are. Sometimes people need to cry or show how angry they are at life, or go over their thoughts and feelings several times to make sense of them, and that’s fine. We're there for as long as you need us.Sometimes even hearing a supportive voice can give you that little bit of strength to keep going.We won’t tell you what you should do.We won’t make decisions for you, and we'll support the decisions you make. You are the expert on your own life. Our advice or opinions are not important.If you want specific advice, we may be able to give you contact details for organisations that specialise in helping with a problem you may have.They allow you to sensitively discuss your options and explore your own feelings. Afterall, you're best placed to solve your problems.It’s not about usWe won’t talk about ourselves, even if you ask us to. We’re there to give you time, space and support – you don’t need to ask how we are, or give us time in return.We don’t impose any personal attitudes or beliefs on you. We’re not religious. The link between our name and any religious text is completely coincidental.3. Ending the conversationYou can end the conversation when you’re ready to.