- Assisted in the management of human resources for a company with over 40 employees- Responsible for new employee onboarding (explained company policies, procedures & benefits)- Acted as lead recruiter (responsible for job postings, applicant evaluation, screening calls)- Worked with hiring managers to develop job descriptions & responsibilities- Developed project management system & timelines for recruiting & onboarding efforts- Managed employee records (documentation of training completion, performance evaluations, attendance/vacation, concerns/complaints, etc.)- Managed office inventory & ordered supplies - Managed scoping & scheduling of all maintenance and services- Worked with finance department to ensure proper accounting of accounts receivable/payable within companywide budget- Identified opportunities to reduce costs, implemented cost-saving initiatives- Assisted in management of marketing efforts (online & print advertising, conventions, etc.)- Managed scheduling & correspondence for company owner

- Built a start-up business from the ground up, registering as an LLC within the state of CA- Developed branding for the company, ensuring strong brand identity among clients- Designed marketing materials, such as flyers, brochures, business cards & more- Managed all accounts payable & receivable, maintained budget & handled all client transactions- Monitored P&L to guide business strategy- Maintained calendar & client records, and scheduled all appointments- Developed content for social media & managed social marketing accounts- Managed promotional marketing calendar with special & limited-time offers- Maintained ongoing communication with clients via email to ensure repeat bookings- Responsible for educating clients, selling products & up-selling services- Managed inventory and planning, scheduling & ordering of supplies- Ensured proper compliance with the latest state rules & regulations- Scaled business to be profitable within 3 months

- Managed operations & employee relations for busy, fine-dining establishment - Developed operational launch plan prior to opening, - Responsible for hiring/staffing/recruiting and directed employee onboarding & training- Developed all employee onboarding & training materials, processed employee payroll- Acted as lead HR contact for employees- Scheduled staff according to restaurant needs & customer trends to ensure cost efficiency - Monitored sales trends to maintain a high-performing menu- Maintained budget & developed forecasts and schedules for food & beverage needs- Managed all deliveries and reviewed to verify quality & quantity- Managed relationships with vendors to negotiate lower costs for products & services- Reviewed reservation booking system to develop sales forecasts- Maintained all state records for safety & sanitation, working with agencies as needed- Responsible for ensuring compliance with health, fire & building maintenance regulations- Maintained promotional & special events calendar, worked with kitchen to develop limited-time tasting menus for key dates- Managed special event bookings for up to 50 people, developing custom menus & pricing- Maintained strong relationships with key clients via email & phone communication- Launched marketing efforts from the ground up at the forefront of social media marketing- Strong knowledge of local events & market trends to increase sales- Developed content for social media & managed social accounts to drive reservations & foot traffic- Responsible for developing content for all marketing materials - website, email, brochures, contracts- Managed review program to ensure constant positive reviews from customers, acted as customer service representative by monitoring & responding to reviews both online and in-person- Attended events such as March of Dimes Gala, Best of Sacramento & Northern California Premium Sake Fest as spokesperson for restaurant and to identify business opportunities