Kerry Lumpp Email & Phone Number

Lake Mary, FL, US

Maitland, FL

Responsible for administration of the Field Service Group. Builds and maintains relationships with customers, manufacturers and outside sales peopleMaintain Service site on SESCOshare including calendars, service requests, work project updates and upload all pertinent documentsCoordinate with Field Service Technical staff to ensure that commissioning.

Orlando, Florida Area

• Input and enter all orders into the Cahill system with proper codes and commission rates for each manufacturer
• Perform order entry, problem resolution, material management, and project close out
• Maintain and label project files
• Follow up with tracking information to the commercial offices and customers (includes Gear and RGA’s / RMA’s)
• Coordinate with Field Service Technical staff to ensure that commissioning, turn-over and training is planned timely, scheduled, and completed
• Travel to factories as needed for product training

Austin, TX

Providing excellent customer service to the company's boutiques and specialty stores as the Assistant to Vice President of Sales for Boutiques and Specialty Stores. Ensuring rapid order fulfillment with 100% order entry accuracy. Manage orders for boutiques and specialty stores from time order entered until shipped to customer. Developed procedures per.

Hubbell Business Automation

Maintain Material Master utilizing MRP system SAP.Process Engineering Change Orders (ECO’s) and Requests (ECR’s) ensuring efficient and complete data is submitted accurately and timely.Updating/creating/maintaining data on all different components, sourcing and categorization with products in alignment with corporate guidelines, with input from multiple.

Austin, TX

-Manage global demand planning, material scheduling and create work orders on spare parts for an $80M product line -Spares on-time shipments went from 48% in Jan 2014 to 92% in Oct 2014.-38% reduction in past due orders by increasing communication with purchasing and materials department to better align with customer requirements and delivery schedules.

Austin, Texas Area

-Environmental, Health and Safety Representative for site -Maintained a zero accident incident rate for 3 years -40-Hour OSHA General Industry certification with Hazardous Waste Management in Texas and 29 CFR 1910.120 at National Spill Control training-Successfully maintained ISO 9001:2008 Certification as Lead Auditor and Administrator (Certified June.

Austin, Texas Area

Site Administrative Assistant. Events Coordinatior. PPI (Practical Process Improvement) Coordinator and Facilitator, Certified Internal Auditor for ISO 9001:2008, Certified Lead Auditor for ISO 9001:2008, ISO Administrator for site

Austin, Texas Area

Peripheral correspondence and email, Scheduled meetings and travel arrangements for managers and directors, processed invoices/accounts receivables, operated multi-line phone & paging system, handled clerical needs for site of approximately 90 employees