Kerry Mccafferty Email & Phone Number

Coatbridge

A Sales and customer orientated individual with strong analytical skills, proficient in the latest IT technology. I thrive under pressure and in exceeding expectations and deadlines. I am a self starter, who takes the initiative to improve processes and implement new ideas. I am an assertive and pro- active person with excellent organisational skills. I am articulate and highly motivated. I have exceptional communication skills and the ability to learn very quickly.Generate Leads from source and actively pursue new opportunities.- Develop existing revenue base- Generate New Business Opportunities- Achieve Sales and Strategic Targets

Glasgow, United Kingdom

Glasgow, United Kingdom

I created and qualified sales leads for the sales team.Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes. Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted. Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. Adjust sales scripts to better target the needs and interests of specific individuals.

• attending a pre-flight briefings, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;• carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;• welcoming passengers on board and directing them to their seats; • informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;• checking all passenger seat belts and galleys are secure prior to take-off;• making announcements on behalf of the pilot and answering passenger questions during the flight;• serving meals and refreshments to passengers;• selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;• reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;• giving first aid to passengers where necessary;• ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;• completing paperwork, including writing a flight report.

Tourism And Travel Services Management, Higher National Certificate

Travel & Tourism

Education record