Kerry Mcguire Email & Phone Number

New York, Ny, Us

New York, Ny, Us

In my position as Senior Customer Success ManagerMajor Responsibilities:Implementing best practices for the management of key accounts with a keen focus on meeting and exceeding clients' requirement; developing and maintaining business relationships with key clients to ensure maximum customer retention; arranging meetings with clients to communicate and resolve complex issues in a timely manner; overseeing multiple projects from ideation to execution, while ensuring delivery of projects within time and scope constraints; administering overall partnership integration into SAAS platform with Kick off Calls; creating and proffering training sessions for staff to augment overall performance and productivity.Key Accomplishments, I achieved during this role:* Boosted revenue by selling overall products to multiple clients.* Ensured successful on-boarding of new accounts by coordinating with business development teams.* Recognized for managing and upselling multiple account from $200K to $360K year over year.* Transformed from Customer Success team to a new Global Strategic Accounts team to generate additional revenue while landing and expanding existing customers.

New York, Ny, Us

In my position as Senior Manager, Platform ServicesMajor Responsibilities:Providing proactive support, leadership, and guidance to cross-functional teams, including Platform Service Specialists, Solutions Engineering, Technical Services, and Agency Client Services aimed at meeting and exceeding organizational goals; proffering excellent services for a variety of potential clients, such as Snapchat, Twitter, and Amazon.Key Accomplishments, I achieved during this role:* Optimized overall performance by leading, training, and mentoring cross-functional teams.* Directed and delivered complex projects aimed at achieving project outcomes and deliverables.

In my position as Senior Manager, Publisher Services (US & EU)Major Responsibilities:Delivering exceptional performance in directing a team of Account Managers and Senior Account Manager to ensure business growth; conducting meetings with executive management and staff to detect and resolve complex issues in a timely manner.Key Accomplishments, I achieved during this role:* Accomplished targeted goals by managing various projects, while leading energetic teams.* Generated revenue for organization by integrating with prospective partners.* Improved overall efficacy by identifying new opportunities and processes.

In my position as Senior Publisher Account Manager, Publisher Account ManagerMajor Responsibilities:Establishing and deploying robust plans for the management of premium accounts, including ABC, AMC, Gannett, Fox, MSN, The Weather Channel & Electronic Arts that span Online, Mobile, and Connected TV; participating in meetings with publishers to promote YuMe news and improvements and get general feedback throughout YuMe's product line; promoting cross-functional collaboration between business development, finance, engineering, product management, and operations.Key Accomplishments, I achieved during this role:* Increased revenue for company by fostering and nurturing positive relationships with key accounts, staff, and executive management.* Migrated overall network publishers to newest SDK, including 200 accounts.

•Manage a dedicated list of accounts to serve as the main point of contact on all business-related questions for both internal and external audiences •Upsell existing accounts to increase inventory exposure on content that meets sales’ demand •Proactively communicate with publishers to ensure they are satisfied with YuMe, announce YuMe news and updates, and gather general feedback

Bachelor, Business Administration, Marketing

Cours De Civilisation Francais French Immersion Program