Kerry Mcwilliams Email & Phone Number

King Of Prussia, Pennsylvania, United States

- Assist the Program Manager in overseeing the Technology Solution project portfolio. - Proficient in developing comprehensive project plans and ensuring all project management documentation is completed with meticulous detail, ensuring effective management and control. - Skilled in identifying, analyzing, responding to, and monitoring project risks, prioritizing program risks, and maximizing positive outcomes while minimizing adverse events. - Strong Experience in maintaining thorough logs of risks, assumptions, issues, dependencies, and decisions, and coordinating solutions development. - Excellent communicator, providing both oral and written updates on project status, risks, and issues. - Proactive in offering recommendations for improved project processes and successfully resolving resource constraints. - Demonstrates strong leadership in governing projects and enforcing adherence to standards.

Ambler, Pennsylvania, United States

- Manage lifecycle of projects from point-of-sale through go-live acting as the single point of contact for Phenom's largest Enterprise clients.- Ability to plan, organize, prioritize and deliver multiple projects simultaneously.- Collaborate with cross functional technical teams to deliver full platform of talent experience management SaaS solutions integrating with multiple third-party systems.- Knowledge of Project Management Methodology and Software Development Lifecycles

King Of Prussia

- Oversee a team of Account Managers, Analysts, Buyers, and Merchandising specialists responsible for the day-to-day channel management of marketplace stores, assortment creation, vendor management, promotional planning, and execution of strategic opportunities for a portfolio of clients. - Partner with clients to understand roadmaps and key business drivers to tailor recommendations and solutions to contribute to their success. - Responsible for the end to end technical integration for clients on marketplace setups, optimization of product content, and order management. - Support Business Development efforts by creating content and meeting with potential clients.- Manage Radial’s Fogdog business, an online retailer focused on sporting goods and apparel.

King Of Prussia

- Led cross-organizational collaboration to support service delivery for e-commerce and Omni-channel clients throughout the project’s life cycle. - Created project plans ensuring the development and timely delivery of projects.- Developed staffing plans for resource allocations.- Managed scope changes and communication with the client. - Handled internal and external escalations.- Provided invoicing and reporting. - Participated in strategy road-map exercises with internal and external executive leadership teams.

King Of Prussia

- Leader of an account management team responsible for client’s day to day e-commerce and omni-channel communication, project enhancements, and issue resolution. - Lead cross-organizational collaboration to support service delivery in ideation, scoping, implementation, and on-going support for project launches.- Provided round the clock coverage to ensure business critical issues were resolved as quickly as possible. - Participated in strategic account planning to develop client specific technology plans. - Exceed client expectations by incorporating urgency and strong service ethic into all aspects of the job. - Exceptional written and verbal communication/presentation skills.

- Operated as an extension of the client’s business by managing relationships both internally and externally. - Proactively monitored issues and created weekly reports in an effort to reduce outages. - Managed project development lifecycles by executing projects for technology enhancements.- Presented Quarterly Business Reviews to clients to review successes and lessons learned. - Created SOP documentation to ensure that Radial Production Support and the client could effectively support the account. - Expert user of company systems used for promotions, content, merchandising, inventory, and order management.