Serve as the strategic partner to the CEO, collaborating on key decisions and initiatives. Involved in all aspects of the business, including human resources, marketing, finance, sales, and client relations. Mentors staff for growth and productivity and manages all HR-related matters, including recruitment/hiring, onboarding, performance reviews, benefits, and compliance.Partner with both prospective and current clients, offering comprehensive guidance from initial inquiry to delivered solutions. Manages all major bid responses, ensuring uniform professionalism of response, risk assessment, direction on bid pricing, and initial contract review. Facilitates sales demos, meetings, and calls, and adeptly manages client and stakeholder relationships.Collaborate with marketing team to create innovative lead generation ideas. Creates and implements departmental processes. Manages sales software, including successful set up of the organization’s CRM and sales funnel.

Managed day-to-day activities of the company, focusing on optimizing processes and driving efficiency. Played a key role in strategic planning, aligning operations with company goals. Managed and motivated teams to achieve targets and deliver exceptional results.Led the development of the Human Resources area, orchestrating recruitment efforts and establishing streamlined onboarding processes. Implemented and maintained HR documents, records, policies, and staff contracts to support organizational growth and compliance.

Provided comprehensive administrative support to the CEO, collaborating closely on strategic initiatives. Directed and coordinated the activities of support staff. Served as the bridge connecting the executive team with internal staff, clients, academic and healthcare stakeholders, and business partners. Primary point of contact for all matters pertaining to the CEO, including those of a highly confidential and critical nature, determining appropriate courses of action that reflected CEO’s style, objectives, and goals. Executed a wide array of administrative duties to enhance the CEO's effectiveness in organizational leadership, including managing special projects, producing complex documents and presentations, facilitating meetings, composing correspondence, and managing travel arrangements and expenses. Worked closely with the CEO to ensure awareness of upcoming commitments and issues/areas which required focus.

Provided comprehensive support to the President and Senior Leadership Team, ensuring utmost confidentiality in all interactions with company personnel. Collected and analyzed data to generate reports essential to the President's responsibilities. Developed presentations for customer, corporate, executive, and company-wide meetings. Served as the central communication point between executive staff and all employees.Responsible for the company's Travel Management Program, which included reviewing, maintaining, and updating Travel Policies, training new hires on travel procedures, and arranging travel for the Senior Leadership Team. Coordinated approval for international travel and negotiated national hotel rate contracts to optimize cost savings.Project Management: Managed complex projects as required by the President, Executive Team, and Human Resources. Scheduled and communicated staff, company-wide, project, or management meetings to multiple levels of the organization. Maintained awareness of relevant activities and how those contribute to achieving the company’s overall objectives. Managed building expansions in Vancouver WA plants and offices. Served as the communication hub between all on-site employees and building management company. Sourced and contracted with all external suppliers for special projects and office space improvements.Event Planning: Organized and facilitated all events across Oregon and Washington locations, extending to events held in other states. This encompassed a diverse range of gatherings such as training conferences, company celebrations, customer and supplier engagements, and executive retreats.

Under the Field Operations team, oversaw training, scheduling, certification processes, and travel logistics for all deploying staff. Assisted in the development, implementation, and management of Field Service Operations standards for documentation, reporting, and communication protocol, etc. Initiated and facilitated clearance requests and transfers for field personnel.Facilitated onboarding for overseas (OCONUS) employees, ensuring timely acquisition of necessary clearances, APACS, SPOT, and medical approvals. Managed employee documents and clearance transfers (i.e. Passport, VISAs, IAA, training, medical), directly updating relevant government databases. Managed Letters of Authorization and validated Synchronized Pre-deployment and Operations Tracker (SPOT) information. Coordinated Common Access Card (CAC) requests through the Trusted Associate Sponsorship System (TASS). Coordinated all travel for all CONUS and OCONUS employees. Managed expense reports for OCONUS team. Provided 24/7 on-call support for OCONUS personnel for the duration of their assignment.Researched country-specific visa entry requirements and maintained a deployment schedule for continuous overseas operations coverage. Scheduled redeployments through CRC to ensure timely equipment return and out-processing completion. Developed and maintained an internal database for deployment access tracking.

As part of the Contract Operations team within the Government Programs office, I executed project and contract management duties. Assumed responsibility for supporting approximately half of the global business development organization, including part number and configuration management, resolution of order-related issues across export, manufacturing, and finance departments. Managed order timelines, quotations, and collaboration with in-house proposal team as required. Worked closely with both domestic and international staff and customers to guide each contract and order to successful completion. Negotiated contract terms and conditions, delivery ARO timeframes, non-disclosure agreements, and subcontractor agreements. Maintained consistent communication with customers, integrators, and agents. Acted as the primary point of contact for customer in-house Acceptance Test Plans (ATPs) and inspections. Requested and managed new payload configurations for customers and orders within my purview.Project Management: Provided comprehensive support for all customer programs within the Government Programs office, serving as the primary liaison for direct communication with end users, customers, integrators, agents, vendors, and other stakeholders involved in product procurement. Managed the quoting process, contracts, purchase orders, and modifications to ensure compliance with complex products and system deliverables. Facilitated efficient resolution of product or service-related delivery issues. Maintained detailed records of orders, deliveries, and installations, and contributed to the development and implementation of MRP systems, including SAP and internal and external web portals, and special report development.

Served as Senior Executive Assistant to General Manager, Vice President of Operations, Director of Engineering, and Director of Programs. Supported executive staff, both stateside and overseas. Planned and coordinated all off-site meetings and activities. Managed domestic and international travel, prepared presentations, coordinated all meetings, and handled logistics for all large events, including onsite management.Managed all development, coordination, and on-site execution of the company's bi-annual global Operator Conference, including site selection, venue and supplier contract negotiations, development of marketing materials, facilitation of attendee communication and registration processes, coordination of training material development, staff selection and management, procurement of all necessary conference materials, military demonstration equipment, and coordination with local law enforcement and military personnel. Managed the full run of show for each conference, ensuring a successful outcome.