I previously managed a community-based odd-jobs firm, Get It Done, which catered to busy households needing support with tasks they hadn’t completed. The service provided a convenient and cost-effective alternative to hiring tradespeople for small but essential tasks, whether due to busy work schedules, lack of time on weekends, or specific challenges like phobias or health issues.The team comprised multi-skilled, DBS-checked professionals with diverse customer service backgrounds. We prided ourselves on reliability, trustworthiness, and a community-focused approach. I worked to build strong relationships with trusted tradespeople to handle larger projects, ensuring a seamless experience for clients.Highlights of the role included:- Developed pricing strategies that made our services accessible and budget-friendly.- Cultivated a loyal client base who appreciated returning home to a completed to-do list.- Recruited and managed a uniformed, professional team that consistently delivered high-quality results.- Establishing partnerships with local tradespeople for specialised or larger jobs.

A small home baking business offering unique celebration cupcakes, cakes and desserts made on the premises using local free range eggs and the best available ingredients. A temporary career change? We will see...

Taking a career break whilst figuring out what to do next that won't compromise time spent with the family...any suggestions?

Reporting directly to the Chief Operating Officer;• Using a consultative sales process to offer training and strategic consultancy services to key accounts and partners, many with global operations;• Attending meetings, implementing and improving sales processes, assisting with marketing, proof reading, supporting junior sales staff;• Managing and growing a network of contacts, retaining accounts, forming suitable partnerships to ensure organisational growth;• Responding to customer complaints in a professional and timely manner and identifying new service offerings or channels to market;• Attendance at industry conferences and using experience and tenacity to open up new or penetrate existing client accounts.

Created a department to sell and deliver bespoke and externally accredited training courses to clients across the UK and Ireland. Suggested target markets and ideas for Sales and Marketing plans. Generated and maintained a network of contacts to whom training could be sold resulting in annual sales of over £1m in training and a further £1.5m of consultancy for the business. Won a partnership with a key IT training provider to take our courses to market and a software consultancy in Australia to license training material.Account management including developing and costing outline bespoke training course programmes for clients.Working from and managing the residential training facilityLiaison with examining bodies and management and scheduling of training resources up to April 2003Competitor research, marketing, and documenting departmental processes to comply with ISO regulations. Attendance at industry conferences

Senior PA duties for 2 partners and Group co-ordinator for the national contact database - diary management, liaising with clients/tagets at Board level, arranging corporate entertainment and complex travel. Assisting with marketing projects, client and target event management, press/PR and the preparation of proposal documents. Assisting in the running of a country desk for South Africa, organising and minuting sector group meetings,