Defining and implementing processes, tools, reporting and system solutions that comply with NDIA administrative requirements and gain efficiencies in back office activities using a collaborative approach.Develop training content and information resources to uplift knowledge and capability within the Open Minds team and empower all team members to confidently operate in the NDIS environment.Provide expert advice and support to the Open Minds team in relation to the NDIS.

Defining and implementing processes, tools, reporting and system solutions that comply with NDIA requirements and gain efficiencies in back office activities, providing well researched advice on NDIS rules, guidelines and legislation and key organisational contact for the NDIA.

Senior BA in the PMO at Endeavour Foundation. Process development and improvement. Business Requirements gathering and documentation. Report writing and data analysis. System and Process solutions. Specialising in business transformation to meet the challenges of working within the NDIS system.

Working with the Transformation Team supported the team and lead initiatives for process and system solutions, specialising in requirements gathering, process mapping, procedure documentation and change management. Lead process solution implementations for SDA and monitoring service delivery and billing performance. Supporting Business Intelligence, CRM design and implementation, finding innovative ways to use Carelink+ to meet the challenges of the NDIS, NDIS transition and sign on processes… Show more Working with the Transformation Team supported the team and lead initiatives for process and system solutions, specialising in requirements gathering, process mapping, procedure documentation and change management. Lead process solution implementations for SDA and monitoring service delivery and billing performance. Supporting Business Intelligence, CRM design and implementation, finding innovative ways to use Carelink+ to meet the challenges of the NDIS, NDIS transition and sign on processes, NDIS billing processes, Rostering Optimisation and NDIS transport solutions. Working with a team implementing Pro-Mapp, including rewriting processes to make best use of the Pro-Mapp functionality and training others. Show less

• Ministerial and managerial reporting including information gathering and analysis.• Desktop publishing using Adobe InDesign, Illustrator and Photoshop.• Development and implementation of SharePoint solution for organization wide compliance reporting.• Maintain and develop Access databases for producing human resources reports from TAFE Queensland’s Aurion payroll system. • Producing regularly scheduled and ad hoc human resource reports for whole of business.• Developed a… Show more • Ministerial and managerial reporting including information gathering and analysis.• Desktop publishing using Adobe InDesign, Illustrator and Photoshop.• Development and implementation of SharePoint solution for organization wide compliance reporting.• Maintain and develop Access databases for producing human resources reports from TAFE Queensland’s Aurion payroll system. • Producing regularly scheduled and ad hoc human resource reports for whole of business.• Developed a Risk and Compliance Reporting and Management system using SharePoint Show less

• Identify, develop and implement process improvements individually, as project lead and as part of a project team, including creation of ‘as is’ and ‘to be’ diagrams using BPMN and UML methodologies.• Provision of operational reports to key stakeholders on progress against Ergon Energy Capital and Maintenance works program including financial and milestone reporting.• Development, facilitation and implementation of system, reporting and process solutions including assessing business… Show more • Identify, develop and implement process improvements individually, as project lead and as part of a project team, including creation of ‘as is’ and ‘to be’ diagrams using BPMN and UML methodologies.• Provision of operational reports to key stakeholders on progress against Ergon Energy Capital and Maintenance works program including financial and milestone reporting.• Development, facilitation and implementation of system, reporting and process solutions including assessing business requirements and creating business requirements documents, developing project scope documents, liaising with stakeholders, creating project plans, developing training materials, delivering training and change management • Provision of training and support in system usage and process including writing of training materials.• Liaising with Network Asset Managers, Works Planners, Resource Providers and Project Managers to prioritise and plan work in accordance with the Ergon Energy Works Plan.• Ensure Data Quality and alignment in Ergon Energy’s ERP regarding Projects and related work orders.• Identify Works Plan delivery issues and propose solutions to mitigate risks to delivery.• Various administration and project support tasks as required: Accounts payable, WH&S reporting, travel arrangements, records management and general office administration. Show less

• Budget formulation and monitoring using detailed Excel workbooks• Accounts Payable, Accounts Receivable• Procurement, Tendering and Contract Management in a best practice environment• Financial Reporting • Records Manager and TRIM Records System implementation and administration• Web Manager and web designer • Lotus Notes Application development and support officer• Report publication and distribution using MS Word and Excel• Policy Development• Research… Show more • Budget formulation and monitoring using detailed Excel workbooks• Accounts Payable, Accounts Receivable• Procurement, Tendering and Contract Management in a best practice environment• Financial Reporting • Records Manager and TRIM Records System implementation and administration• Web Manager and web designer • Lotus Notes Application development and support officer• Report publication and distribution using MS Word and Excel• Policy Development• Research assistant and audit assistant as required Show less