Director Of Customer Operations
Current
Mar 2024 - Present
AeroLeads people directory · profile
Kerry Zhou Email & Phone Number
Customer Ops | Product | Solution Architect
at
Forma.ai
1 work email found
@forma.ai
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Ops | Product | Solution Architect
Location
Toronto, Ontario, Canada
Company size
Who is Kerry Zhou? Overview
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Quick answer
Kerry Zhou is listed as Customer Ops | Product | Solution Architect at Forma.ai, a company with 50 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at forma.ai and a matched LinkedIn profile for Kerry Zhou.
Kerry Zhou previously worked as Director of Customer Operations at Forma.Ai and Senior Manager of Customer Operations at Forma.Ai. Kerry Zhou holds Master Of Engineering (Meng), Industrial Engineering from University Of Toronto.
Company email context
Email format at Forma.ai
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{first}.{last}@forma.ai
89% confidence
AeroLeads found 1 current-domain work email signal for Kerry Zhou. Compare company email patterns before reaching out.
Profile bio
About Kerry Zhou
Experienced leader who has built, implemented and consulted on enterprise solutions for Fortune 500 and 100 clients. My career started on the factory floors optimizing value streams through Lean Six Sigma. This mindset of continuous improvement has stayed with me everyday whether I'm building products, tackling clients' pain points or growing teams.
Listed skills include Machining, Lean Manufacturing, Manufacturing Engineering, Cad, and 22 others.
Current workplace
Kerry Zhou's current company
Company context helps verify the profile and gives searchers a useful next step.
Forma.Ai
7 roles
Kerry Zhou work experience
A career timeline built from the work history available for this profile.
Senior Manager Of Customer Operations
Mar 2022 - Feb 2024
Manager Of Implementation And Onboarding
Jul 2021 - Mar 2022
Product Manager
- Product
- Built and owned a new product for Steel Downstream operations from its inception as a whiteboard drawing to its launch at customer sites.
- Designed every detail of the product from DB architecture and technical solution to its roadmap for expansion in market.
- Conducted sales trips, requirement gathering & analysis to attain healthy pipeline of new clients and continued expansion of footprint with existing clients.
- Scaled up to a team of 6-9 Business Analysts, QA, Developers and UX Designer.Customer
- Served as Project Sponsor to align timeline and scope between internal project teams and client leadership.
Jul 2018 - Jun 2021
Project Manager And Senior Business Analyst
Jul 2016 - Jun 2018
Business Analyst
- Consulted on best industry practices focusing on quality/ compliance, scheduling process/ algorithm and visibility of production
- Developed and executed SQL scripts for data conversion
- Prepared detailed software and database specifications for development and conduct necessary testing to ensure quality of solution for patch releases
- Oversaw design and development of Gaps for the project along with testing to ensure quality of new enhancements in software
- Prepared analysis and reporting tools for clients using SQL
Jul 2014 - Jun 2016
Manufacturing Engineer
- Trained in Lean and Six Sigma by former Ford Plant Manager
- Designed a new series of heater elements which reduced lead time from 3 weeks to 1 week
- Improved on-time-delivery from 45% to 99% and reduced scrap rate from 0.135% to 0.027% of sales in Heater Element production through process standardization
- Responsibility was expanded to support CI for 4 Value Streams which totals $29.4M annual output
- Led working capital reduction project and achieved WIP reduction of components by 41% in struggling value streams
May 2011 - Apr 2013
Team & coworkers
Colleagues at Forma.ai
Other employees you can reach at forma.ai. View company contacts for 50 employees →
AR
Ayush Raj
Colleague at Forma.AiRanchi, Jharkhand, India, India
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AA
Ahmad Abo Alya , Pmp , Cspo
Colleague at Forma.AiGreater Toronto Area, Canada, Canada
View →
AK
Adam Kitchen
Colleague at Forma.AiToronto, Ontario, Canada, Canada
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AS
Adithya Suresh
Colleague at Forma.AiPune, Maharashtra, India, India
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JN
Janine Newton
Colleague at Forma.AiCanada, Canada
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SB
Saumy Bhadauria
Colleague at Forma.AiIndia, India
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CB
Carter Badour
Colleague at Forma.AiGreater Toronto Area, Canada, Canada
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JJ
Jesse J.
Colleague at Forma.AiToronto, Ontario, Canada, Canada
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SN
Shubharthi Nath
Colleague at Forma.AiIndia, India
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SS
Somardh Shah
Colleague at Forma.AiPune, Maharashtra, India, India
View →
Ayush Raj
Colleague at Forma.AiRanchi, Jharkhand, India, India
View →
AA
Ahmad Abo Alya , Pmp , Cspo
Colleague at Forma.AiGreater Toronto Area, Canada, Canada
View →
AK
Adam Kitchen
Colleague at Forma.AiToronto, Ontario, Canada, Canada
View →
AS
Adithya Suresh
Colleague at Forma.AiPune, Maharashtra, India, India
View →
JN
Janine Newton
Colleague at Forma.AiCanada, Canada
View →
SB
Saumy Bhadauria
Colleague at Forma.AiIndia, India
View →
CB
Carter Badour
Colleague at Forma.AiGreater Toronto Area, Canada, Canada
View →
JJ
Jesse J.
Colleague at Forma.AiToronto, Ontario, Canada, Canada
View →
SN
Shubharthi Nath
Colleague at Forma.AiIndia, India
View →
SS
Somardh Shah
Colleague at Forma.AiPune, Maharashtra, India, India
View →
2 education records
Kerry Zhou education
Master Of Engineering (Meng), Industrial Engineering
Bachelor Of Applied Science (Basc) With Honours, Mechanical Engineering
FAQ
Frequently asked questions about Kerry Zhou
Quick answers generated from the profile data available on this page.
What company does Kerry Zhou work for?
Kerry Zhou works for Forma.ai.
What is Kerry Zhou's role at Forma.ai?
Kerry Zhou is listed as Customer Ops | Product | Solution Architect at Forma.ai.
What is Kerry Zhou's email address?
AeroLeads has found 1 work email signal at @forma.ai for Kerry Zhou at Forma.ai.
Where is Kerry Zhou based?
Kerry Zhou is based in Toronto, Ontario, Canada while working with Forma.ai.
What companies has Kerry Zhou worked for?
Kerry Zhou has worked for Forma.Ai, Quad Infotech Inc., and Mold-Masters Limited.
Who are Kerry Zhou's colleagues at Forma.ai?
Kerry Zhou's colleagues at Forma.ai include Ayush Raj, Ahmad Abo Alya , Pmp , Cspo, Adam Kitchen, Adithya Suresh, and Janine Newton.
How can I contact Kerry Zhou?
You can use AeroLeads to view verified contact signals for Kerry Zhou at Forma.ai, including work email, phone, and LinkedIn data when available.
What schools did Kerry Zhou attend?
Kerry Zhou holds Master Of Engineering (Meng), Industrial Engineering from University Of Toronto.
What skills is Kerry Zhou known for?
Kerry Zhou is listed with skills including Machining, Lean Manufacturing, Manufacturing Engineering, Cad, Injection Molding, Manufacturing, Robotics, and Solidworks.
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