• Complete a statutory intervention for adults with Learning Disabilities, their families and carers.• Under the Care Act 2014, assess, plan and review the needs of service users, families and carers to provide a holistic support service. • Produce reports and create referrals; ensuring records are accurate in accordance with Data Protection.• Commit to the protection and safeguarding of adults with Learning Disabilities.• Identify and propose opportunities for innovation, commercialisation, cost savings, cost recovery or income generation for the Council and/or my client.• Participate and work in partnership with a range of multi-agency services for personal growth and development, as well as establishing the best interests of my client.

ADMINISTRATION MANAGEMENT• Provide strong leader and mentorship ensuring the team are motivated, supported and working effectively.• Monitor the branch inbox and reactively respond to complex enquiries.• Devise, implement, amend and fine-tune an end-to-end administration process ranging from the initial customer contact through to payment being made on their credit account.HR• Interview, induct, train and supervise employees; taking corrective action when necessary.• Responsible for data and file management processes related to new hire/termination process for all personnel.• Maintain, develop and implement employee processes and procedures, using Seafast HR databases.PA• Manage communication between Director, Seafast employees and customers delivering high standards on a continuous basis.• Plan and orchestrate work to ensure the Director’s priorities are met, organisational goals are achieved and best practices are upheld.• Continuously seek to identify and enhance processes to improve the service and standards where possible.