Kerry Thompson Email & Phone Number

Northampton, Gb

Northampton, Gb

A multi-award winning agency specialising in strategy, process improvement, and transformation (including omni-channel digital experiences), project management, business analysis and change management, with additional specialism in business intelligence. Results-driven and solution-focused, Akeno adds value credibly and pragmatically.Proven successes in the automotive industry, such as the launch of the SEAT Stores in Lakeside and Westfield Shopping Centres; an omni-channel digital Customer experience. We have also successfully completed transformation programmes for Volkswagen Group in the UK, including a series of system, process, people and policy enhancements for all 5 brands in the group (Audi, SEAT, Skoda, VW Passenger Cars and VW Commercial Vehicles).We have worked with JLR on a Global Aftersales optimisation programme to drive Retailer improvements and efficiencies via system and process enhancements, and people development. We have also successfully programme managed a Global system rollout for a financial composite system.Akeno supported an exciting omnichannel digital sales solution for Volvo Cars UK. We supported this programme with the provision of consultancy and business analysis capability. It was a fantastic project, with a successful launch in 2019. Most recently, we supported an agency/direct-to-consumer programme, working with the UK as the pilot market.The automotive industry is evolving and Brands like Volvo will be at the forefront of the transformation. Our specialism in the transition to an agency/direct-to-consumer sales model, including the operational and consumer impacts, coupled with our ability and energy to pragmatically roll up our sleeves and deliver are what our clients value most.We are a values-driven organisation and our values drive us and our business: partnership & collaboration, integrity, tenacity, transparency & learning.

London, England, Gb

Bringing the human-centred design process to help demystify pricing strategy, giving business leaders the clarity and confidence to optimise their pricing.

Gamification, Workshops, Learning, AI, Facilitation, Change Management, and Fun Makers

Northampton, Gb

Akeno Adventure is a programme of support to accelerate and fast-track career transition and progression, with practical guidance, planning, challenge and connections. I provide a smoother journey to achieve your career ambitions, giving you the skills and techniques you need to work smarter and achieve greater value.As an Accredited Self-Worth Academy Associate and Coach, who believes a solid foundation of self-worth, I support clients to build career confidence and resilience, and to have the ability to drive change.Coaching v MentoringA coach will often guide a client to find their own answers to their challenges. A mentor will share knowledge, whilst steering and supporting in a practical way.The adventure is a blend of coaching to build confidence and awareness, and mentoring on the 'how to' side of career confidence, resilience and transition.

In my role as Ambassador at READ TO LEAD®️ I am involved with:- the development of this leadership improvement programme, - growing of the community, &- supporting new members on their learning journeys.

London, Gb

The Self-Worth Academy is a global network of people who are interested in promoting self-worth as a foundation for life and work. The purpose of the Self-Worth Academy is to encourage a fresh understanding of self-worth in professional and personal life; in education and in leadership. In doing so, we actively connect self-worth professionals with each other to share their gifts and insights.I am the Self-Worth Academy's Specialist in managing career stress, finding your career identity, and accelerating career transformation, with the focus being on the importance of career happiness.

I am proud, honoured and excited to be partnering with Stonac, emva and thebigteam, in a new alliance called Atonic4. We will be offering support to any automotive manufacturer that wishes to create or evolve an omni-channel retailing presence.The medley of expertise demonstrated in the partnership is second to none. We have the capability to deliver rapidly; and not just ticking the "delivered" box, we embed the delivery and ensure the operational processes and practices are in place to support it moving forward. Jointly, our experience includes customer journey design and realisation, delivery of automotive direct-selling agency-style solutions, creation and management of leading retail ecommerce solutions, and, we believe, an unparalleled track record of delivering business critical and transformational programmes and projects for automotive manufacturers.We are technology agnostic, we have extensive first hand retailer experience, and will work with the network to embed a win-win solution. We will also work with all the stakeholders to build a cohesive team, all working together, focused on delivery. Our measure of success is when we can step back and leave the new and improved business as usual to continue. Importantly though, we do all of this with the backbone of rigour and structure. We truly believe we deliver the best of both worlds; agility and pace, with governance and precision. Our motto is simple; Learn. Adapt. Evolve.For more information about the Atonic4 Partnership and the Atonic4 Commerce services, take a look at our website; www.atonic4commerce.co.uk

Operating as a Business Consultant for emva Ltd, who deliver the following services:– Business transformation- Strategy review and development- eCommerce and omni-channel programmes- Project management - Business analysis- Tender management- Agency / partner transition- Customer insight and testing

Gb

Operating as a Business Consultant for Stonac Ltd, who are leaders in Project Management. Stonac have run over 100 projects in a range of sectors and functional areas. Their clients include Audi, Hyundai, Peugeot, Porsche and Volkswagen. They have delivered a range of projects, from the launch of the Volkswagen Group National Learning Centre, to projects involving Heathrow Terminal 5 and even the 2012 Olympics!

Guildford, Surrey, Gb

Operating as a Business Consultant for thebigteam, who focus on helping clients to:– Scope and define their project correctly to ensure that the real purpose and objective is absolutely clear– Establish clear and robust project governance and, probably most importantly, deliver project leadership– Communicate and manage stakeholders– Make it happen!Between 2017 and 2019, I delivered a transformation programme for JLR on behalf of thebigteam, working with Retailers and the Global Customer Services team to realise efficiencies and improvements across the Global sales and aftersales network.In 2019, a programme was delivered to capture examples of great practice in the aftersales departments of the Retailer network. These examples were then packaged into a range of digital mediums and delivered to the Global network.

Milton Keynes, Buckinghamshire, Gb

Undertook a Senior Business Analyst and Business Change role within a business transformation project to enhance process, people and system efficiency.Worked on multiple projects including finance and an omni-channel digital customer experience in the retail space.

Milton Keynes, Buckinghamshire, Gb

Completed a Senior Business Analyst role as a contractor to Stoneseed at VW Group, Milton Keynes. My role in the project involved the mapping of an ASIS process (systems, process and people), followed by the creation of the TOBE (processes and solutions), the business case for the recommended solutions (including documenting of project briefs in line with PRINCE2 requirements), requirement gathering (workshop facilitation, requirement documentation and stakeholder management), and implementation (supplier selection, solution designs and solution rollout). The purpose of my role was to understand systems, system integration and business processes in order to generate a vision that satisfied the needs of the departments as well as the overall organisation.

Milton Keynes, Buckinghamshire, Gb

I was honoured to be chosen to join the SEAT UK project to launch car stores in the retail space. The first store to launch was Lakeside in Essex in August 2016, followed by Westfield White City in London in August 2017.My role was to define and document the operational processes for the stores; in essence, working out how to complete test drives, sell and finance cars and handover the final product to customers in a retail environment. The project also had to design, define and implement the digital solution that customers would interact with, both in store and from home.For the Westfield launch I also took over the role of Retail Concepts Digital Project Manager, which involved overseeing the physical fit out of the store, driving key decisions and actions to ensure we opened on time on 1st August.A blueprint was designed and documented for the Brand to enable roll-out of future stores around the world.It was a fantastic project and a fantastic team. I wish the brand and the stores all the very best for the future.

Corby Business Academy opened in 2008, and is part of the Brooke Weston Trust. The VisionAt Corby Business Academy they ask ‘what would I want if this was my child?’. They challenge themselves with this question when they consider their aspirations and their support for every one of their students.Their motto is: 'Care enough to challenge enough'.At Corby Business Academy the expectations and self-esteem of students and staff is high. Everyone has a ‘can do’ attitude and works constructively with others. Their students respond to this trust and faith that is placed in them. The Academy seeks to become a Centre of Excellence in everything it does.As a graduate of another school within the Brooke Weston Trust (Brooke Weston College), I have always been an advocate of the approach the Trust take to education. I was therefore honoured to be asked to be a member of the Governing Body, and even more thrilled to be elected as Chair; a role I held for the entire time I was involved with the school. It was an interesting and challenging time, and one which I enjoyed very much.

Clearwater Solutions provided Business Intelligence, strategy, and risk management software across multiple sectors. What did we do?Rapidly deployed cloud-based and locally hosted solutions to help drive business growth and sustained success. Clearwater Solutions had a range of tools and services that complemented local expertise, accelerating the generation of information and harnessing existing investments.We were experts in Business Intelligence and had first hand experience of many core systems including Corelogic, Liquidlogic, OLM and Northgate. Our services included; Business Objects development, training, upgrades, consultancy and licensing, data warehousing, report distribution and data quality.

Nottingham, Nottinghamshire, Gb

Key achievements during this role include:Implementation of Business Objects XI4.0.Implementation of a Corporate Reporting Strategy across multiple divisions.Roll out of a Performance Management solution in Adults Social Care.Working with Senior Managers in order to define a vision, turning this vision into a plan and working with stakeholders across the organisation to implement the plan. Workshop facilitation and stakeholder management. Business analysis to understand and document current processes in Adult Social Care with respect to the generation of statutory returns.Analysing the requirements for the forthcoming SALT return in comparison to the RAP return and existing reporting. Building Business Objects reports against Frameworki using both XIR3 and XIR4.

Chicksands, Shefford, Gb

• Leading the migration of children’s social care data from Northgate’s SWIFT ICS system to Corelogic Frameworki.• Working within extremely challenging timeframes (6 months from project start to go live). • Role was a Business Analyst and Project Manager for the migration, from planning and data mapping, through to oversight of data extraction and onto management of functional test and UAT (user acceptance testing). • Managing Business Change issues including expectation setting, understanding and managing cultural issues around resistance to change, and satisfying fears from individuals of all levels, from Social Workers to Heads of Service and Strategic Managers.• Generation of a comprehensive migration strategy involving investigation into business requirements, review of PID, gaining an understanding of the new product, reviewing data quality requirements and taking account of the enforced go live timescales.

Igneous provided efficient and flexible locally-hosted Business Intelligence software within Local Government.We also worked with Partners on other E-commerce and digital solutions.

Oulu, Oulu, Fi

Managing a team of developers, consultants, analysts and testers providing an end to end Business Intelligence solution in the Public Sector.

A Levels, It, Maths, Business Studies

Education record

Education record

Education record