Assistant Product Manager
Current• Training users in person and over the phone (using TeamViewer, Webex, JoinMe, Skype, etc.)• Website support (answering users questions and troubleshooting errors)• Very strong troubleshooting skills• Advanced Polopoly and Saxotech skills• Teach Social Media skills to drive additional traffic to newspaper sites - Facebook, Twitter, Google+, Instagram, Flickr, RebelMouse, Tumblr, etc. • Well versed in Mac and PC environments• Regularly help the QA department with regression testing• Manage sprints and tickets