Kerry Chaffe Email & Phone Number

Aberdeen, Scotland, United Kingdom

As a Field Team Manager at Sky, I am responsible for the Performance, Safety, Engagement and Motivation of my 15+ Direct Reports over a large geographic area. To ensure that they deliver on business set KPI's whilst being efficient and delivering great customer service. My responsibilities include:· Leading a highly motivated, remote and widespread team to.

Aberdeen

• Management and running of the Decor Department within B&QKey Responsibilities encompassed:
• Responsible for a store within a store with a £6m turnover
• Ensures team are passionate advocates for the customer experience, by always delivering on service and product
• Identifies key business priorities, evaluates operational processes and implements change
• Inspire and engage team to do great things
• Key member of the management team, where my leadership actively optimizes employee engagement at all levels

Aberdeen

• Working across many stores in both the UK and Ireland, I started out as a weekend sales assistant and worked my way up through to SDM positionKey Responsibilities encompassed:
• Through continuous learning and development progressed within my retail career from sales assistant to senior level
• Responsible for driving business forward by keeping a close focus on sales, encouraging succession, developing great teams and consistency within stores
• Coached and developed a positive, motivated and virtually self sufficient team
• Analysing business information, interpreting data and drawing sound conclusions that identify areas of change
• Successfully facilitated the succession of sales assistants to supervisory level and onto becoming successful trainee managers

Ba (Hons) Advertising And Public Relations 2.2 University Of Lincoln

Hnd Advertising And Public Relations Dundee College

Nc Media Studies

Scottish Qualifications Authority: 7 Standard Grades, Scottish Qualifications Authority: 7 Standard Grades