Kerry Clarke Siteto Email & Phone Number

Detroit, Michigan, United States

• Transitioned from Gallery Director to Senior Art Concierge in the online telecast team • Worked closely with collectors remotely via email, texts, and calls • Provided personalized art recommendations and negotiated deals • Managed various sales tasks and supported clients during live online art auctions • Ensured a seamless experience for clients during live Auctions. • Worked with multiple systems to process invoices, collect signatures, and manage transactions efficiently

Ireland

The Data Entry & Records Management: • Accurately entered and updated landlord registration information into the RTB’s online system, ensuring data integrity and compliance with organizational standards. • Managed and maintained a high volume of sensitive information, adhering to confidentiality and data protection regulations. • Human Resources & Recruitment Support: • Assisted the HR department in recruitment activities, including job postings, screening of CVs, and scheduling interviews. • Coordinated onboarding processes for new hires, preparing and organizing necessary documentation. • Staff Training & Onboarding: • Facilitated the onboarding and training of new staff, providing guidance on internal systems, processes, and best practices. • Worked closely with team leads to ensure smooth transitions for new employees and supported their integration into the company.

Clonakilty, County Cork, Ireland

• Registered individuals for COVID-19 vaccines, ensuring accurate data entry into the system for future appointments. • Handled customer queries and complaints, referring them to the appropriate channels for resolution. • Provided excellent customer service over the phone, ensuring smooth processing and assistance. • Managed high volumes of registrations while maintaining attention to detail and efficiency. • Strengthened multitasking and communication skills in a fast-paced, high-pressure environment.

Cruise Lines

• Started as an Art Associate and quickly promoted to Gallery Director after initial contract completion • Managed the gallery’s day-to-day operations and led a team of art associates • Coordinated auctions, exhibitions, and events • Built strong client relationships through personalized art consultations • Collaborated with artists and collectors to manage inventory and sales • Curated exhibitions and drove sales growth • Ensured high customer satisfaction and gained in-depth knowledge of the art market.

Carnival Cruise Lines

• Delivered personalized luxury spa services, including massage therapy, beauty treatments, and wellness consultations. • Promoted and sold premium spa products, consistently exceeding sales targets. • Performed various treatments like deep tissue and Swedish massage, facials, and skincare treatments. • Educated guests on wellness regimes, tailoring treatments to individual needs. • Maintained high hygiene and safety standards within a serene spa environment. • Built rapport with diverse clients, enhancing the guest experience with exceptional customer service. • Refined communication and upselling skills, contributing to high-performance targets in a fast-paced environment.

Dundalk, County Louth, Ireland

• Supervised and provided hands-on support across various departments, including bar, events, spa, and waitressing, ensuring seamless operations and excellent customer service. • Assisted in the recruitment process for new bartenders and spa therapists, helping with candidate screening, onboarding, and preparing new hires for their roles. • Collaborated closely with department managers to ensure smooth recruitment, training, and integration of new staff, fueling a passion for talent acquisition. • Coordinated and executed events, managing staff and ensuring timely setup, service, and high guest satisfaction throughout. • Developed strong relationships with guests, ensuring a welcoming environment and responding to customer feedback to maintain high service standards. • Contributed to team-building efforts, mentoring new employees and ensuring consistent service quality across all departments. • Supported spa and bar operations, including inventory management, staff scheduling, and maintaining cleanliness and safety standards.

Education record

Junior Certificate Leaving Certificate

Education record

Anatomy & Physiology NVQ Beauty & Massage Therapy VRQ Beauty & Massage Therapy