Kerry Dolphin Email & Phone Number

Utilized food safety knowledge and training to objectively analyze and assess food safety, sanitation, and security measures at client locations primarily restaurants and grocery stores. Educated and trained client employees on food safety practices. Prepared written analyses for clients which included observations, assessments, and recommendations conveyed during audits. Served as a liaison between the client and the Health Department when requested. Conducted small Supplier audits at manufacturing facilities. ServSafe Certified Instructor & Registered Proctor. FSMA PCQI Certified.

Northern California

Worked independently in the field conducting food safety & operational audits for over 100 Franchise and company locations. Trained Franchisees and management teams to Round Table standards in product quality, cleanliness, professionalism, systems and procedures. ServSafe Certified Instructor & Registered Proctor• Developed system HACCP program identifying Critical Control Points and SOP’s resulting in 95% compliance in Food Safety• Audited system locations to ensure Food Safety, resulting in less than 1 incident per 1 million guests.• Executed training strategies for successful Franchise openings.• Amended curriculum for Operations, audits, openings and Management certification.

Oversaw operations for 4 online stores featuring seasonal décor, costumes and holiday lighting. Drove growth by focusing on customer service, merchandising and teamwork

Committed to elevated level of customer service and sales generation. Achieved financial goals and supervised a motivated sales team. Goals achieved through recruiting, training and retaining staff. Performed monthly operational audits and implemented Loss Prevention strategies to reduce shrink. Managed operational processes to comply with company standards and policies

Delivered consistent growth in sales, managed payroll and reduced operating expenses. Worked with management team to ensure maximum productivity and profitability. Analyzed gross margin and P&L reports. Reduced store loss prevention inventory results. Maintained visual standards to build AE brand. Participated in TOP 15 store program within region. Regional Staffworks Expert

Responsible for sales generation, staffing, training & development for stores with annual volume of $7-10 million. Accountable for compliance of company policies and procedures. Supervised the execution of merchandise presentations and shipments. Resolved employee issues and concerns. Increased staff productivity through mentoring. Performed Loss Prevention audits for all stores within the District. District Staffworks Expert

Managed the sales, operations and personnel for store with annual volume of $15 million. Responsible for overall store appearance, sales performance and operational compliance. Assisted General Manager with sales & payroll planning, controllable expenses and shrink goal. Hired a diverse staff and implemented company training programs to ensure customer service standards.