Customer-centric professional with years of experience in Client Relations, Account Retention and Renewal Expertise, Up-selling, Cross-selling, Managing Accounts, Channel/Partner Manager, Leadership Roles, Managing Teams, Problem-solving and Escalation, Revenue Driven roles with and without quotas. Client Success Manager | RetentionEmail: KerryFritz2023@outlook.comManage clients ensuring retention, contract renewals, while adding value and additional business where applicable. Experience in many different industries including Telecom, Energy, and Certification/Auditing Services. Open to learning and have the ability to transfer my knowledge and skills in most industries. Open to Commodities, Tangible and In-tangible products, Technology, SaaS, Internet Marketplace Platforms, Apparel and Fashion, and Professional Services. Accomplished, reliable, driven professional in both sales and operation teams. Strategic thinker, proactive problem solver with a knack for building productive working relationships inside and outside the company. Independent thinker able to manage a team and/or manage their own book of business. Leaning towards an individual contributor type role but open to all opportunities. Team player looking to make a difference and help a company reach their goals and objectives. CORE COMPETENCIES