Kerry Hammerton Email & Phone Number

Cape Town, Western Cape, South Africa

As an associate with the Change Lab my particular focus was to develop a Change Capability within a group Human Capital team, and to support other business projects with their change delivery. Specifically:✶ co-developed a change and transformation framework✶ developed an organisational change capability assessment framework✶ developed and implemented a change discovery process and change resource model✶ co-development of an integrated change view model and framework✶ developed and implemented a training strategy for a digital transformation✶ co-developed proposals for various change resource requests✶ developed a proposal to deliver a Change Fundamentals programme✶ change impact assessment and developing change plans

Cape Town Area, South Africa

My final role in this contract with Woolworths was as a Change Consultant in the Finance in the discovery phase of a project to improve the financial reporting and forecasting processes and systems. I was part of the team putting a business case together. My responsibilities included stakeholder engagement and leadership alignment during this phase, as well as understanding stakeholder impacts to create a high level change approach including training as input into the business case.The previous project I worked on during this contract was in the Foods business. The project made a shift to a cloud based AI/ML forecasting solution which had impacts not only in the Food space but across the business. The project will also enable our IT teams to work in this new digital world.As the Change Lead in the project I was responsible for:✶ Developing a change and people implementation strategy for the project that included both Food and IT impacts✶ Leading a Change Team to deliver the project strategy. The team includes two change managers, training material specialist and developer, HR Manager and a vendor Business Consultant. The strategic components include Stakeholder analysis, Change Impact assessments, Stakeholder Engagement and Management Plans, Leadership Alignment, Communication and Engagement Plans, Organisational Design work.✶ Managing recruitment for workstream and business resources required on the project✶ Managing all aspects of the delivery of the change workstream✶ Stakeholder Analysis and Leadership Alignment✶ Managing User and Subject Matter Expert groups for the project✶ Engagement with all levels of stakeholders✶ Coach and support Business Champion and Sponsor in project role✶ Part of project leadership team to help guide the day-to-day functioning of the project✶ Understanding process and people impacts of the project as input into a Business Case✶ Interim Project Managers for 6 months while the post was vacant

Cape Town

The final project I worked on aimed to ensure that all EPWP Workers are paid accurately and on time, and within Governance and Legislative requirements. We achieved this through implementing SAP Personnel Admin and Payroll. I was the Change Lead in the project. Other change resources included a Change Manager as well as Change Support staff and a team of interns. My responsibilities included all change activities: communication, training, stakeholder management as well as planning the project rollout and project team development. Key Stakeholders include HR, SAP ERP Team as well as all Executive Directors and Strategic Support Services Managers in the City.In a previous project I implemented electronic agendas (eAgenda) for all committee and council meetings. This involved implementing changed business processes and SAP Case Management via a SAP Portal application. The aim of eAgenda is to create, compile and distribute agendas more effectively and efficiently within the City. As a Change Consultant I was responsible for all aspects of Change Management including: Change Strategy and Plans; Leadership Alignment; Stakeholder Identification and Analysis; Stakeholder Management; Change Impact Analysis; Communication Plans and Products. I was also responsible creating and managing the Pilot and Rollout plans.I worked with the Executive Committee Services and the SAP ERP Support centre. Key Stakeholders included all senior councillors (Mayco Members and Committee Chairpersons) as well as executive management (officials) within the organisation.

Cape Town Area, South Africa

Responsible for all aspects of Change Management including Stakeholder Identification and Analysis, Change Impact Analysis, Communication, Learning and Training and Leadership Alignment.The business reprioritised the projects in the Food Renewal programme and the project I was working on was postponed.

Cape Town Area, South Africa

Project Management of the implementation a balanced scorecard in Engen. Responsible for all Project Management activities including developing a project plan, project budget management, managing project resources and project plan, project reporting.Portfolio Analyst for a business case to implement a balanced scorecard into Engen. Responsibile for working with the Engen business areas (HR and Corporate Planning) to formulate a business case.Worked with the Engen IS Portfolio and Project Management Office to develop job profiles and interview guides for key positions: Portfolio Manager, Project Office Manager, Project Consultant, Project Manager, Organisational Change Consultant, Project Coordinator, Project Administrator. Project Management of the implementation of a SAP module: Supplier Relationship Management (SRM) for the Engen Procurement Group. Responsibilities included: business case development, management of project team (both business and IS resources), planning and estimating, risk and issue management, stakeholder management.All Change and Transformation activities for a SAP/CSL implementation in the Supply, Trading and Optimisation division. This includes: Stakeholder Management, Leadership Alignment, Impact Assessments, Organisational Design, Communication and Training.

• Project Managed the implementation of the PeopleSoft Recruitment Admin module as well as new documentation and recruitment guidelines in the Woolworths retail organization. • Project Managed the implementation a call centre for the HR group• Completed an onboarding prospectus for the Learning and Development department.• Project Managed the outsourcing of the VisionPlus support team in Woolworths Financial Services.

• Managed a team of Change Specialists and trainers to deliver the implementation of all PeopleSoft projects.• Delivery of all change, communication and training plans across all PeopleSoft projects• Facilitated workshops and marketing events with all HR areas to promote an understanding of HR systems. Including traveling to HR Admin sites and regional HR teams throughout Wales, England, Northern Ireland and Scotland.• Responsible for communicating with all HR teams during implementation of projects including end-user expectation management• Identified HR System requirements from all HR areas.• Retail Management

• Established a Learning and Development Strategy for the Financial Services business and IT areas. This included a complete learning needs analysis.• Design and Development of Learning Programmes at a corporate level. This included leadership programmes.• Facilitation of different learning programmes: Corporate and Personal Leadership, Negotiating Skills and Facilitation Skills.• Implementation of a training administration process and reporting requirements.• Set up a network of learning facilitators in the Financial Services business.• Implemented competencies and career paths within the IT area.• Managed communication and discussions around Employment Equity within the IT area.• Managed the Performance Management System for the Financial Services business and IT areas• Facilitated Learning and Development of all staff. This included raising awareness about Learning and Development with management teams.

• Co-designed and implemented a project management approach.• Supported organisational projects through facilitation and coaching of project managers.• Establishment of an organisational culture of Project Management. This included liaising with an organisational projects committee.• Facilitation of Project Management programmes including: Project Management, Change Management and Project Planning.• Analysis of the impact of Retail Operations Projects on people. Large Project to implement a new refunds and returns process and system. Development of interventions to manage the people impact. These included: communication, performance management, education, training, organisational design and leadership strategies.

• Facilitation of visioning and strategy development workshops in a retail organisation.• Assessment of climate and organisational change readiness in a liquor distributor.• Investigation and implementation of changed business processes.• User design of HR software for the South African market.• Implementation of HR Software.• Marketing of HR software.• Project Management.

• Re-establishment of the Customer Services area through establishing a customer help centre• Management of the Customer Services Team• Management of client communication and education• Set up franchise and branch customer service process and procedures• Liaise with and solve major client problems• Monitored and improved customer service within the company• Learning needs and performance analysis• Development and purchasing of learning programmes• Facilitation of learning interventions• Management development

• Design and development of learning programmes for the business• Development of learning facilitators• Facilitation of learning programmes• Evaluation of learning

Post Graduate Diploma With Distinction, Human Resource Management

Activities and Societies: Achieved Dean's List in 1991 and 1992

Master’S Degree, Creative Writing, Cum Laude

My MA poetry dissertation titled 'Bones & Flesh' has been expanded and published as a poetry collection 'Secret Keeper'. (See my list.

Leadership Embodiment Teacher And Coach, Embodiment Practices

Leadership Embodiment offers tools and practices that help us be more effective in how we relate to ourselves, and others, particularly.

Ba Honours, Sociology

Ba, Sociology And Industrial Psychology

Meta-Practitioner Learning Facilitator