Kerry Hegarty is a Supervisor at Pacific Gas and Electric Company at Pacific Gas and Electric Company. He possess expertise in business process improvement, business analysis, analysis, process improvement, microsoft excel and 13 more skills. Colleagues describe him as "Kerry and I worked on many projects and initiatives during his time with Western Union Payment Services. Kerry's contributions as a leader, developer, and implementer were integral in driving costs from the business, growing revenue, and improving the customer experience." and "Kerry worked within my group at Western Union Payment Services for several years. He was responsible for extracting and analyzing data for a very high volume payments product and representing the operations department in cross-functional software development projects. Kerry’s impact while at Western Union as a Business Analyst included process improvement projects identifying and executing systematic and operational enhancements that netted substantial operational cost savings for the organization as well as an overall workflow improvement for call center and back office staff. Additionally Kerry had a direct impact on our Telesales team by improving their tools and data points which led to an increase in conversion rate and netted $9 million dollar revenue gain for the unit. Kerry’s reputation as a reliable and accurate analyst created a number of opportunities for growth for Kerry. He eventually became a Manager and then Director of Operations where he oversaw a staff and participated in major company projects that included business & system migration, software development projects and writing business requirements. Kerry was a trusted and respected member across the organization. Kerry’s intelligence, work ethic and personality would benefit any organization."