Kerry Lawrence Email & Phone Number

With a rich background spanning 15 years in customer success, operations, sales, and marketing, I have consistently excelled in addressing complex challenges, streamlining and automating processes, achieving impactful results, motivating and enabling teams, orchestrating large-scale design-thinking workshops, and formulating comprehensive strategies from inception to execution. My diverse skill set and experience position me as a versatile professional capable of driving success across multifaceted business domains.Over the past six and a half years, my career at Benevity has been a wild journey marked by continuous growth and adaptability. I began as a Client Success Manager, evolved to specialize in corporate community investment, and assumed a pivotal role in managing the client experience during a significant project upgrading legacy clients to our latest solution. Upon completion of the project, I embraced the challenge of leading a team to enhance systems and processes. More recently I accepted the role to oversee a large technical support team dedicated to supporting our corporate community investment clients. This trajectory has honed my skills in leadership, project management, and technical support within the dynamic landscape of corporate social responsibility. Prior to this, I worked as an Independent Consultant for my own entity, Mighty Good Marketing, where I helped businesses skyrocket their impact and sales through creative marketing and sales campaigns with a focus on nurturing strategic partnerships and referrals. Furthermore, I am a trained counselor and coach who has spent my recent career working closely with exceptional managers, peers, and company leaders. As a result, I take great delight in building and strengthening individuals and teams, a talent that will be invaluable in all of my future career engagements.Areas of Expertise:Operations | Customer Success | Social Impact Measurement & Improvement | Sales & Marketing | Audience Targeting | Brand Building | Sustainable Business Models | Relationship Building | Company Culture | Coaching & Counseling | Project Management | Strategic Planning | Business Development | Critical Thinking | Customer-Focus | Creativity

Listed skills include Marketing Strategy, Strategy, Marketing, Business Strategy, and 12 others.

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  Senior Technical Support Manager, Community Investment

  Benevity

  Nov 2023 - Present - Calgary, Alberta, Canada