• Provide strategic planning and marketing solutions for small to mid-size companies• Create business development plans to expand and grow company brand and revenues• Provide strategic insight and best practices in key areas of human resources, finance, operations, and technology• Develop social media strategies and execution to expand digital footprint • Design and implement coaching platforms for senior leadership teams

• Led a comprehensive turnaround of salon that encompassed all aspects of the company operations, financial structure and client experience• Served as the primary financial strategist for the company instituting programs to increase financial efficiencies and discipline, simplify financial reporting, and provide a more robust structure for the long-term viability of the company• Facilitated renegotiation of lending agreements with lead bank, vendors and creditors, resulting in improved cash flow and flexibility for the company• Redesigned the corporate compensation plan to align team with company objectives, increase employee engagement and incentives, and put the company on a path to a more sustainable business model• Instituted and managed a sales incentive plan to increase retail sales, resulting in increased profit margins of the company• Served as a leader in coaching employees in all aspects of their career development, resulting in higher service revenue and retail sales• Led a project to overhaul IT infrastructure to streamline the operations, update technology with leading standards, and enhance the client experience

Served as core communications writer and editor for for large Fortune 500 company. Successfully developed, implemented and managed complex internal websites.