Newcastle Building Society (NBS) is the biggest building society in the North East with more branches than any other society in the region. We are the eighth largest in the UK with assets in excess of £3.4 billion.Newcastle Systems Management Ltd (NSML) is a wholly owned subsidiary of the NBS group providing Fintech systems development and on-going operational support to both the Building Society and more than 15 significant national and international household name external banking… Show more Newcastle Building Society (NBS) is the biggest building society in the North East with more branches than any other society in the region. We are the eighth largest in the UK with assets in excess of £3.4 billion.Newcastle Systems Management Ltd (NSML) is a wholly owned subsidiary of the NBS group providing Fintech systems development and on-going operational support to both the Building Society and more than 15 significant national and international household name external banking clients, with £20billion+ of assets under management via a ‘white label’ service and ICT offering. Show less

At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. I am responsible for delivery of the IT product roadmap for Sage in the UK and Ireland for our Customers.Achievement of growth objectives including O365 and moving from desktop to cloud solutionsDigital key compliance legislation including GDPR and Making Tax Digital.

Leading a high performing team across Europe. IT Delivery as part of Digital transformation programme.Created Apprenticeship Programme for Sage and won Top100 Employer award

Delivered Services and Development Projects/Programmes to both internal and external customers through internal teams, partners and Outsourcing providers.Availability of services for all of our customers some Global from Infrastructure, networks, data centres, telephony through to the Service Desk, Applications Support and Operations with measurable improvements. Delivery of key Development Programmes through multiple high performing teams.

Director of IT Infrastructure and Service Management for RWE UK and GermanyRWE is a German owned company that delivers internationally, services through its core businesses, electricity, gas, water & wastewater, waste disposal & recycling. RWE includes Npower, (UK) Innogy (power stations) Generation and Renewables, across UK, Germany, Europe, North America Reporting to RWE Executive Board. Delivered the Transformation Programme for RWE infrastructure development and Service Management… Show more Director of IT Infrastructure and Service Management for RWE UK and GermanyRWE is a German owned company that delivers internationally, services through its core businesses, electricity, gas, water & wastewater, waste disposal & recycling. RWE includes Npower, (UK) Innogy (power stations) Generation and Renewables, across UK, Germany, Europe, North America Reporting to RWE Executive Board. Delivered the Transformation Programme for RWE infrastructure development and Service Management • 1000+ production systems across the U.K , North America, Europe and India. • Management of internal sourced and commercially outsourced development and service delivery • Created and managed Multi lingual and services teams in Germany, UK and India, • Developed strategic ITIL service improvements across several geographic areas and countries • Reduction of 30% Operational costs• Improved service levels to 99.9% Show less

•Responsible for operational production systems across the U.K. North America and Europe•Management and negotiation of outsourced development and service delivery provider contracts.•Led the quarterly service reviews in India, UK, and USA. •Implementation of strategic initiatives through shared services programme with saving 20% of cost to service•Sponsored transformation project to build different cultures of resource into successful teams to deliver an overall service of… Show more •Responsible for operational production systems across the U.K. North America and Europe•Management and negotiation of outsourced development and service delivery provider contracts.•Led the quarterly service reviews in India, UK, and USA. •Implementation of strategic initiatives through shared services programme with saving 20% of cost to service•Sponsored transformation project to build different cultures of resource into successful teams to deliver an overall service of excellence. Show less