Kersti K. Email & Phone Number

Tallinn, Harjumaa, Estonia

Estonia

I am currently managing the database and various data systems for the international franchise Beautiful Me, as well as dealing with processes and data analysis in Power BI across the organisation. I use Transact SQL and PostgreSQL querying tools for data import/export.My roles also include unifying the data flow through the optimization of the data management processes in all systems. I also provide first line systems support to all employees in Estonia and all franchises in various countries.

I was responsible for the Salesforce database of the international charity Family For Everychild. As a manager, I dealt with complex data management issues and data processes across the fundraising team. My responsibilities also included preparing reporting in Salesforce for data analysis and forecasting for the fundraising team, as well as setting up a dashboards based on the management levels of the team showing fundraising analytics necessary for each level.I was also in charge of setting up data processes with external fundraising teams, optimizing the reporting and data flow, and troubleshooting, ensuring good communication and a timely resolution of any problems. I had to forecast and manage the database team's budget and strategy for the year ahead.I also set up and managed an AgileCase database for the Family For Everychild's programming team. I was the person responsible for its setup, migration, and day-to-day management.I was the project manager on Family For Everychild’s side for the Salesforce upgrade to Lightning and futher managed all the internal training.

London, England, United Kingdom

I was managing Family For Every Child’s Salesforce database after finishing the ADM01 course. Including importing data, cleansing and customising the Salesforce database for Family For Everychild's fundraising team.

London, United Kingdom

Since starting with EveryChild, I had to take on their iMIS database.It required:* figuring out their processes and amending them to make them more efficient* reporting and data management in SQL* data cleansing* creating strong relationships with different suppliers* having a good knowledge of all of the departments in the organisation in order to make their experience and processes in the database as good and efficient as possibleOrganisation merged with Family for Every Child in October 2016

I was a Database Manager for 60 users in the IT department of this busy London-based recruitment company. During my time there, I acquired different skills and took on various tasks:Bullhorn database:* Training new users* Configuration, management and support of the database with MI reporting and Business Intelligence* Project Coordinator for a data migration project that integrated 5 different databases (including the main Adapt™ CRM) into the cloud-based Bullhorn * Presentations of Bullhorn to different branches of RandstadAdapt™ CRM database:* Management, configuration and maintenance, from writing basic CLIPs to modifying the layouts* Integration of an Itris database into Adapt followed by a full systems training for 20 new usersGeneral* Management of in-house MI reporting and Business Intelligence through SQL and writing basic SQL queries before Bullhorn implementation* Managing of a database admin team of up to 4 employees* Supporting and dealings with different levels of management, mainly on reporting and data analysis level* Dealing with various suppliers on a daily basis* Preventing and solving database issues on day-to-day basis* Manipulating data to provide statistical reports on request* Providing ad hoc 1st line IT SupportDuring my time in Randstad, I was involved in various projects and took initiative in other company projects outside of my role.

London, England, United Kingdom

Thanks to my quick learning and hard work, a Database Coordinator position was created to manage a team of 4 Data Admin employees. During that role my main responsibilities were:* Management and training of the Date Admin team * Maintaining and coordinating the Adapt™ CRM database * Running more complicated admin searches in the database

London, England, United Kingdom

Starting off as Data Entry and then 6 months later promoted to a Data Administrator position, which provided extensive experience in:* Team leading: motivational skills, training, relationship management, time management, delegation, profile management, decision making* Reception: client facing role dealing with calls, clients, problems and difficult situations (questions, problematic clients, etc.)* Data Administration: Adapt™ CRM administration, organisation and database support to 100+ colleagues.

London, United Kingdom

This temporary contract in a busy recording studio provided experience in:* Dealing with client enquiries* Performing related general admin duties

Estonia

Starting as stewardess and moving to Department Manager in this high-speed luxury ferry company. This position required:* Managing on-board business class crew and staff* Dealing with and ensuring the smooth running of all requirements of business class customersDuration: 3 years. Reason for leaving: A desire to push myself further and come to the UK.

Adm201, Salesforce

Aquired Salesforce essential administrator skills.

Nvq Level 2, Team Leading, Nvq Level 2 Team Leading

Ba, International Business Administration

Activities and Societies: Management Principles & Ethics, Business English, HR, Economics, Psychology, Sociology, Higher Mathematics &.

High-School Graduation Diploma