Kersti K.

Kersti K. Email and Phone Number

Systems, databases, processes and analysis @ Estonian Air Navigation Services (EANS)/Lennuliiklusteeninduse AS
estonia
Kersti K.'s Location
Tallinn, Harjumaa, Estonia, Estonia
About Kersti K.

I have 20 years of extensive experience with databases, data analysis and systems in various fields such as IT recruitment, NGOs and international franchises. I am a problem-solver with a proven track record of leading large-scale projects such as database migrations, setting up complex data processes across different organisations, and the optimisation and unification of data flow in order to provide the best user engagement.My excellent managerial and interpersonal skills are highly valued, and I am used to communicating complex technical concepts to technical and non-technical audiences. I have a strong work ethic and thrive under pressure thanks to my calm and efficient approach, while keeping a sharp eye for details.

Kersti K.'s Current Company Details
Estonian Air Navigation Services (EANS)/Lennuliiklusteeninduse AS

Estonian Air Navigation Services (Eans)/Lennuliiklusteeninduse As

View
Systems, databases, processes and analysis
estonia
Website:
eans.ee
Employees:
78
Kersti K. Work Experience Details
  • Estonian Air Navigation Services (Eans)/Lennuliiklusteeninduse As
    Analyst
    Estonian Air Navigation Services (Eans)/Lennuliiklusteeninduse As Nov 2023 - Present
    Tallinn, Harjumaa, Estonia
  • Beautiful Me Rollmassage
    Senior Data Analyst And Data Manager
    Beautiful Me Rollmassage Jun 2021 - Nov 2023
    Estonia
    I am currently managing the database and various data systems for the international franchise Beautiful Me, as well as dealing with processes and data analysis in Power BI across the organisation. I use Transact SQL and PostgreSQL querying tools for data import/export.My roles also include unifying the data flow through the optimization of the data management processes in all systems. I also provide first line systems support to all employees in Estonia and all franchises in various countries.
  • Family For Every Child
    Database Manager
    Family For Every Child Apr 2018 - May 2021
    I was responsible for the Salesforce database of the international charity Family For Everychild. As a manager, I dealt with complex data management issues and data processes across the fundraising team. My responsibilities also included preparing reporting in Salesforce for data analysis and forecasting for the fundraising team, as well as setting up a dashboards based on the management levels of the team showing fundraising analytics necessary for each level.I was also in charge of setting up data processes with external fundraising teams, optimizing the reporting and data flow, and troubleshooting, ensuring good communication and a timely resolution of any problems. I had to forecast and manage the database team's budget and strategy for the year ahead.I also set up and managed an AgileCase database for the Family For Everychild's programming team. I was the person responsible for its setup, migration, and day-to-day management.I was the project manager on Family For Everychild’s side for the Salesforce upgrade to Lightning and futher managed all the internal training.
  • Family For Every Child
    Database Coordinator
    Family For Every Child Oct 2016 - Apr 2018
    London, England, United Kingdom
    I was managing Family For Every Child’s Salesforce database after finishing the ADM01 course. Including importing data, cleansing and customising the Salesforce database for Family For Everychild's fundraising team.
  • Everychild
    Database Co-Ordinator
    Everychild Jun 2012 - Oct 2016
    London, United Kingdom
    Since starting with EveryChild, I had to take on their iMIS database.It required:* figuring out their processes and amending them to make them more efficient* reporting and data management in SQL* data cleansing* creating strong relationships with different suppliers* having a good knowledge of all of the departments in the organisation in order to make their experience and processes in the database as good and efficient as possibleOrganisation merged with Family for Every Child in October 2016
  • Randstad Technologies
    Database Manager
    Randstad Technologies Aug 2008 - Jun 2012
    I was a Database Manager for 60 users in the IT department of this busy London-based recruitment company. During my time there, I acquired different skills and took on various tasks:Bullhorn database:* Training new users* Configuration, management and support of the database with MI reporting and Business Intelligence* Project Coordinator for a data migration project that integrated 5 different databases (including the main Adapt™ CRM) into the cloud-based Bullhorn * Presentations of Bullhorn to different branches of RandstadAdapt™ CRM database:* Management, configuration and maintenance, from writing basic CLIPs to modifying the layouts* Integration of an Itris database into Adapt followed by a full systems training for 20 new usersGeneral* Management of in-house MI reporting and Business Intelligence through SQL and writing basic SQL queries before Bullhorn implementation* Managing of a database admin team of up to 4 employees* Supporting and dealings with different levels of management, mainly on reporting and data analysis level* Dealing with various suppliers on a daily basis* Preventing and solving database issues on day-to-day basis* Manipulating data to provide statistical reports on request* Providing ad hoc 1st line IT SupportDuring my time in Randstad, I was involved in various projects and took initiative in other company projects outside of my role.
  • Abraxas Plc
    Database Coordinator
    Abraxas Plc Aug 2005 - Aug 2008
    London, England, United Kingdom
    Thanks to my quick learning and hard work, a Database Coordinator position was created to manage a team of 4 Data Admin employees. During that role my main responsibilities were:* Management and training of the Date Admin team * Maintaining and coordinating the Adapt™ CRM database * Running more complicated admin searches in the database
  • Abraxas Plc
    Data Administrator
    Abraxas Plc Aug 2003 - Aug 2005
    London, England, United Kingdom
    Starting off as Data Entry and then 6 months later promoted to a Data Administrator position, which provided extensive experience in:* Team leading: motivational skills, training, relationship management, time management, delegation, profile management, decision making* Reception: client facing role dealing with calls, clients, problems and difficult situations (questions, problematic clients, etc.)* Data Administration: Adapt™ CRM administration, organisation and database support to 100+ colleagues.
  • Essential Music
    Receptionist
    Essential Music Jul 2002 - Aug 2002
    London, United Kingdom
    This temporary contract in a busy recording studio provided experience in:* Dealing with client enquiries* Performing related general admin duties
  • Nordic Jet Line
    Customer Services Manager - Business Class
    Nordic Jet Line 1998 - 2001
    Estonia
    Starting as stewardess and moving to Department Manager in this high-speed luxury ferry company. This position required:* Managing on-board business class crew and staff* Dealing with and ensuring the smooth running of all requirements of business class customersDuration: 3 years. Reason for leaving: A desire to push myself further and come to the UK.

Kersti K. Education Details

  • Salesforce
    Salesforce
    Salesforce
  • The University Of Manchester
    Nvq Level 2 Team Leading
  • University Of Estonian Business (Ebs)
    University Of Estonian Business (Ebs)
    International Business Administration
  • Tallinn High School (Tallinna 4. Keskkool)
    Tallinn High School (Tallinna 4. Keskkool)
    High-School Graduation Diploma

Frequently Asked Questions about Kersti K.

What company does Kersti K. work for?

Kersti K. works for Estonian Air Navigation Services (Eans)/lennuliiklusteeninduse As

What is Kersti K.'s role at the current company?

Kersti K.'s current role is Systems, databases, processes and analysis.

What schools did Kersti K. attend?

Kersti K. attended Salesforce, The University Of Manchester, University Of Estonian Business (Ebs), Tallinn High School (Tallinna 4. Keskkool).

Who are Kersti K.'s colleagues?

Kersti K.'s colleagues are Pavel Buhharin, Lauri Jaakson, Ivar Viilup, Maryleen Karise, Maris Märdla, Ivar Vark, Andrei Vazikka.

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