Oversee the daily operations of a 414 bed mid-rise student housing asset. Experience with transitioning property information from Yardi CRM/ Voyager system to Entrata.

Experience with Entrata and Onesite/RealPage software systems.Experience with monthly variance reports and yearly budget creation.3 years of experience during TURN with on-time delivery. Ability to deliver excellent customer service in all staff, resident and prospectinteractions.Ability to manage multi-use site with retail and residential housing. Ability to oversee the functionality of the facility according to federal, state, and localregulations.Flexible and capable of multi-tasking and shifting priorities as ownership needs.Ability to facilitate rent collections, management of delinquent accounts and reportrelated to all account receivable activities.Schedule and document completion of all routine maintenance and work order repairson the property.Ability to report weekly to corporate leaders about available units, pending work orders,staff, and administrative tasks.Strong leader in leasing and marketing efforts and events on and off the property.Ability to lead the recruitment, development, training and coaching efforts of the property team.Ability to calmly address resident complaints and ensure issues are resolved in a timely manner.Ability to oversee maintenance team to ensure good curb appeal and adequate quarterly inspections.Experienced with processing invoices, receipts, and month-end/variance reporting in a timely manner.Ability to program digital keys, read door locks, and assign vendor/employee keys usingSAM and Doorking system.

Deliver excellent customer service in all staff, resident and prospect interactions.Flexible and capable of multi-tasking and shifting priorities as the property needs require.Facilitate rent collections, management of delinquent accounts and report related to all account receivable activities.Assist the Community Manager with the submission of invoices in a timely manner.Assist the Community Manager with weekly reporting to corporate leaders.Assist with leasing and marketing efforts at the property including giving tours, answering leasing calls and processing online leases.Participate in recruitment, development, training and coaching of the property team.Address resident complaints and ensure issues are resolved in a timely manner.Participate in oversight of maintenance team to ensure good curb appeal and adequate quarterly inspections.Process all rent and send notices to tenants delinquent accounts.Plan and run all resident events.Post monthly utilities to individual accounts.

Managed third-party account and warehouse inventory for marketing and promotional materials and services for over 350 properties. Acquired Google Analytics certificate of completion. Ability to write a request for proposal (RFP) and negotiate terms of service with multiple vendors. Created flyers, banners, radio ads, bandit signs, business cards, newspaper ads, etc. for all employees and properties daily. Created artwork for one-off requests such as: birthday cards, t-shirts, and postcards, etc, using Adobe Illustrator, InDesign, Photoshop. Managed and created contact for company wins section of company newsletter. Developed training videos with voice over using PowerPoint, Microsoft Video Editor, and Snag It. Executed minor photo edits for property photos using Adobe Photoshop. Updated property information on third party platforms (Rentlinx, RentCafe, GoSection8, etc.)Familiar with Yardi, Ultipro, and Paycor and the ability to help Community Managers navigate through systems.Answered phones and respond to voicemails for marketing department and properties daily. Traveled to properties to help with marketing efforts when needed. Managed company's information email system and all "contact us" forms. Familiar and up-to-date with fair housing laws and training.

Leased property to 100% in nine months.Familiar with fair housing laws and signed and closed leases weekly.Conducted research on local competitors and submitted reports to corporate leaders.Used MRI and Corelogic daily to log data entrees, run background checks, and check credit history.Processed renewals and new leases.Took part in market surveys and conducted tours for the property.Created and distributed monthly newsletters for the entire property.Organized and planned community events for residents.Managed and/or diffused resident issues daily.Ability to Build long lasting relationships with residents and coworkers.

Abercrombie & Fitch/Hollister/Gilly Hicks Sleep and Lounge Wear February 5, 2018 - July 2, 2018Hollister Swim & Intimates July 2, 2018 - January 19, 2019Utilized PLM daily to create tech packs and communicated with vendors using SRM ON.Measured samples daily and presented garments to cross-functional partners during fit sessions.Edited sketches and trim pages, compared tech patterns using Accumark/Gerber, and prepared notes for fit sessions.

Promoted non-profit organization to prospective clients.Arranged and executed activities for fundraisers and community events Wrote and sent donation letters to local businesses to secure funds. Mentored students of all ages and maintained regular contact with students to learn about their progress throughout high school and college.Promoted non-profit organization to prospective clients, increasing community awareness.Developed career building/behavioral core-curriculum for students, enhancing educational programs building long-lasting relationships with local schools and students. Organized career fairs within local high schools, connecting students with future opportunities.Monitored and wrote all social media posts via Hootsuite and MS Excel.Designed all flyers for charitable events using Adobe Illustrator.

Mentored young girls in behavioral and educational instruction.Created core curriculum lesson plans.Designed promotional materials for community events.Scheduled mentoring sessions with school leadership.

Collected and analyzed data for research projects at The University of Alabama.Prepared materials for submission to granting agencies and foundations, ensuring accuracy and compliance.Recruited and interviewed subjects, maintaining confidentiality and accuracy in records.Summarized project results and provided access to experimental data for faculty researchers.Lead lesson plans for students in beginner sewing classes.

Used PLM daily for creating tech packs.Communicated with vendors daily (SRM).Measured garments to check specific tolerances.Lead and assisted several fit sessions.Edited sketches and trim pages.Worked with merchants and sourcing teams daily.Compared tech patterns using Accumark/Gerber.Prepared and organized all notes before fit sessions.

Spoke with client to understand requests. Interpreted request and sketched designs. Designed patterns using Adobe Illustrator and Adobe Photoshop. Identified and recorded all pantone colors.

Created unique designs for one of a kind socks. Communicated with business owner to understand correct direction for each seasonal collection. Save and send files via Dropbox. Utilize watercolor paints to create abstract designs.Used Adobe Illustrator and Photoshop to create and edit designs.

Signed and closed the most leases every month. Played key role in leasing property from 54% to 98% leased. Conducted research on local competitors and submitted reports to corporate leaders.Used Onesite daily to log data entrees, run background checks, and check credit history. Processed renewals and new leases.Took part in market surveys and conducted tours for the property. Completed classes from Grace Hill University. Created and managed all social media posts using Hootsuite and Microsoft Excel. Created and distributed event calendars for entire the property. Organized and planned community events for residents. Worked offsite at community events to raise awareness about the property. Managed and diffused resident issues daily. Built long lasting relationships with a smile.

Served food to students.

Researched colors, fibers, and trends. Developed technical textile designs using Adobe Illustrator for luxury scarf collection. Created wholesale cost sheets for Atlanta Apparel Mart.Styled photo shoot for look book.

Assisted the Phycology Department with their needs within the office.