The Caring Place - Georgetown, TexasVolunteer Client Advocate/CaseworkerAssess the needs of individuals and families with a documented crisis and provide emergency financial and non-financial services. Communicate information to individuals in crisis regarding availability of community services. Maintain a balance of objectivity and empathic understanding in dealing with families living in stressful and crisis situations. Work with groups of volunteers to plan, promote and implement community service programs that support the facility (Fresh Food for Families, Coats for Kids, Food Pantry, Fiesta of Caring, Soup Supper).

Volunteer Services Council Board (2003-2006, 2009-2012). VSC Nominating Chair (2010-2012). Collaborate with Community Relations to solicit donors, set up special events and raise money for Austin State Hospital programs (Child and Adolescent Psychiatric Services Garden, Peer Support Program, Holiday Project, ASH DASH, 5k Bunny Run & ASH Art Insights Show & Sale), that benefit and support patient care.

Sold pharmaceuticals to physicians in community mental health facilities, office-based practices, hospital settings, residency and fellowship programs. Developed and maintained long-term relationships with Key Customers and patient advocacy groups. Developed direct sales strategies for key accounts in the territory. Iimplemented clinical sales presentations to groups of health care personnel during medical meetings, and the general public in health fairs and support groups. Worked with Residency programs at UT Health Science Center, San Antonio and Scott & White Residency Programs in Temple, TX.

Ensured that sales forecasts were met or exceeded within budget for the therapeutic areas at a territory level. Collaborated with other Specialists to coordinate selling efforts and ensure pull through of managed care strategies with customers within the therapeutic areas and territory. Partnered with field marketing operations and Medical Information Scientists to develop customized programs/materials for the therapeutic areas and territory

Hired by former company to cover the El Paso & Southern New Mexico district in place of a disabled representative. Commuted weekly to El Paso and developed a strategy for a struggling territory that had been inactive of over a year. Direct marketing strategy included promoting pharmaceutical products to office-based and hospital physicians. Increased primary drug sales by 39% and raised national rank of the district from 22 of 315. Recruited a locally-based replacement representative for the territory.

Achieved territory sales objectives by promoting products to healthcare professionals in accordance with the brand targeting strategy. Provided effective coverage of targeted family and general practitioners. Conducted film showings, exhibits and other Continuing Medical Education activities. Kept appropriate records of all targeted physicians in respective territory in support of business policies and procedures.

Promoted Boehringer products to healthcare professionals with the goal of achieving sales growth in my territory. Developed and executed territory business plans, coordinated efforts with territory partners in a team environment, accurately completed routine reports and to ensure compliance with regulatory and company guidelines.