Kerstin Hess Email and Phone Number
Kerstin Hess work email
- Valid
Kerstin Hess personal email
Visionary digital, eBusiness and marketing expert with +20 years of leadership experience in strategic and operational digital business development. Digital enthusiast with extensive knowledge and proven track record in driving innovation and digitization across organization. At present, I´m part of the Global Marketing & Sales department of Automotive Aftermarket Schaeffler with disciplinary and functional lead of the global Digital & Online Marketing teams.As a passionate marketer, I am able to resolve issues in diverse, complex environments & building effective teams to meet objectives.Specialties:- Inspirational leader and mentor with a proactive approach- Digital marketing’s insertion into marketing models across owned, earned and paid media- Performance Marketing and Data Analytics- Agile Program Management of complex digital projects- Global Market Management- Customer Relationship Management with a focus on customer engagement- Requirements management for new CRM systems and websites in dynamic online environments- Strategic thinking and “hands-on” mentality
Schaeffler
View- Website:
- schaeffler.com
- Employees:
- 43122
- Company phone:
- +39 0321 929 211
- Company email:
- info.it@schaeffler.com
-
Head Of Global Digital And Online-MarketingSchaefflerDreieich, He, De -
Head Of Global Digital & Online-MarketingSchaeffler Jul 2020 - PresentHerzogenaurach, De• Providing leadership and Digital Marketing Excellence in a global Matrix Organization.• Leading and developing a team of international digital marketing specialists, covering key areas such as Marketing Automation, Web Development, Social Media, Digital Media, and Analytics.• Strategically launched and managed global digital channels, including the comprehensive global website with an online catalog and the rollout across 40 countries, the LinkedIn Showcase Page, and Instagram account, to maximize audience reach and engagement across all touchpoints.• Developing and executing a robust Digital and Online Marketing strategy to drive digital transformation across the organization.• Defined comprehensive global digital channel guidelines and trainings to align and empower the global digital community effectively.• Spearheaded the launch, optimization, and management of Salesforce Marketing Cloud to enhance the effectiveness of marketing automation efforts.• Designed, executed, and evaluated innovative, target-specific omnichannel campaigns with a digital- first, performance-driven approach.• Passionate about fostering analytical capabilities within the marketing function, combining artificial intelligence with human expertise to generate impactful insights and enable data-driven decision- making. -
Senior Marketing ManagerOpel Jul 2018 - May 2020Rüsselsheim Am Main, DeOversaw strategic and operational management of European markets to optimize media performance and drive business results -
Projectleader Digital & Social MediaOpel Aug 2012 - Jun 2018Rüsselsheim Am Main, De• Held overall responsibility for the continuous evolution of the Pan-European internet platform, ensuring alignment with business goals and user needs.• Managed centralized communication efforts across 30 European markets to maintain a consistent brand voice and message.• Developed and executed a comprehensive digital content strategy, overseeing its operational implementation.• Accountable for social media management across all primary channels, driving engagement and brand presence -
Senior Project Manager Digital & CrmOpel Jun 2009 - Jul 2012Rüsselsheim Am Main, De• Led the transformation of 30 markets to the Adobe Internet platform, overseeing comprehensive content migration and the enhancement of structure and customer experience.• Developed integrated international digital master campaigns, including asset production, template creation, and market coordination.• Defined and implemented a central SEO strategy and processes to optimize visibility and performance across digital channels. -
Manager Crm & InternetSaab Automobile Ab Jun 2006 - May 2009• Responsible for customer relationship management, data management, and digital marketing initiatives.• Led lead management efforts, including the development of a new system for dealers, resulting in a measurable increase in conversion rates.• Managed an external call center and provided training for call agents to enhance performance and service quality. -
Manager Marketing CommunicationSaab Automobile Ab Feb 2005 - May 2006Developed omnichannel campaigns for new vehicle launches, including the Saab 9-3 SportCombi and the new Saab 9-5 model family, ensuring cohesive messaging across all platforms. Managed both strategic and operational aspects of dealer communication, leading the successful relaunch of the master dealer website to enhance user experience and engagement. -
Assistant Manager CrmAdam Opel Ag Sep 2003 - Jan 2005Rüsselsheim Am Main, DeOverall responsibility for driving the customer relationship management strategy, with a focus on defining a robust data strategy and developing an integrated customer database to enhance efficiency and customer satisfaction.Create and implement multi-level mailing campaigns for new product launches and tactical marketing initiatives.Lead the development, editorial planning, production, distribution, and marketing of the Opel customer magazine, leveraging my skills to create compelling content that resonates with our audience and strengthens brand loyalty.Demonstrate a passion for delivering impactful results that foster and enhance brand loyalty -
Assistant Manager New Media & EcommerceAdam Opel Ag Feb 1999 - Aug 2003Rüsselsheim Am Main, DeStrategic and operational overall digital responsibility with a focus on building Opel.de.Development of a completely new technical global infrastructure.Definition and production of the entire Opel.de content.Development of digital campaigns for new vehicle launches, creation of performance reports.Development of an e-commerce strategy for internet sales. -
TraineeArchipelago Learning 1998 - 1998Dallas, Texas, UsEducational software development -
Marketing AssistantHasbro 1989 - 1992Pawtucket, Ri, Us
Kerstin Hess Skills
Kerstin Hess Education Details
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Pforzheim UniversityMajor: Advertising And Communication -
London South Bank UniversityInternational Marketing -
Middlebury Institute Of International Studies At MontereyNew Technologies Internet Development
Frequently Asked Questions about Kerstin Hess
What company does Kerstin Hess work for?
Kerstin Hess works for Schaeffler
What is Kerstin Hess's role at the current company?
Kerstin Hess's current role is Head of Global Digital and Online-Marketing.
What is Kerstin Hess's email address?
Kerstin Hess's email address is ke****@****pel.com
What schools did Kerstin Hess attend?
Kerstin Hess attended Pforzheim University, London South Bank University, Middlebury Institute Of International Studies At Monterey.
What are some of Kerstin Hess's interests?
Kerstin Hess has interest in Motorbike, Foreign Culture, Art.
What skills is Kerstin Hess known for?
Kerstin Hess has skills like Social Media, Social Media Monitoring, Digital Marketing, Digital Strategy, User Experience, Customer Engagement, International Market Management, Lead Management, Customer Relationship Management, Project Management, Seo, Digitale Strategie.
Who are Kerstin Hess's colleagues?
Kerstin Hess's colleagues are Sebastian Schwarz, Darko Smiljkovikj, Bálint Péter, Manuela Schrenk, Anna Cyprichova, Eva Fischer, Karla Meier.
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