Kerstin Sullivan Ma Mcipd Email & Phone Number

Southampton, United Kingdom

Responsible for HR communications across EMEA. Working closely with senior leaders to develop and deliver communication strategies that support people programmes.

Southampton

This role supported the Established Pharmaceutical Division of Abbott Healthcare Products Ltd. I was an integral member of the senior management team and delivered full HR support to the business and its 100+ employees.

HR responsibility for 35 stores across Hampshire/Dorset/Wiltshire with approx. 300 employees ensuring value-added HR service is delivered. Involvement includes:• Dealing with ER issues promptly and coach/develop store managers to upskill them on ER issues• Delivery of HR strategy through successful business partnering with operations managers to ensure regional/national objectives achieved• Recruit and select high quality individuals to improve store manager capability• Lead and implement change initiatives ensuring full compliance within stores• Performance management of store managers to address under-performance and ensure performance levels maintained• Coaching and development of Operations and Store Managers around key HR aspects, including D&G, absence management and leadership in order to develop overall management capability• Facilitating succession planning and talent planning sessions to ensure key talent progressed and retained within organisation• Working closely with unions• Overseeing TUPE, redundancy, disposals for stores• Ensure HR measures continuously reviewed to manage long-term sick, under-performance, etc, and act on trends identified to reduce sickness/absence, turnover, etc.

As an HR consultant delivered high-value HR support to clients in IT and financial services. Projects included:• Recruited high quality staff and established PSL resulting in significant cost-benefits and more efficient level of service• Drafted/amended company policy to ensure fully compliant with legislation• Advised on reward strategies for sales personnel to drive higher sales penetration• Advised on ER issues for clients

As HR Manager managed the HR function for approx 3,500 staff. Involvement included:• Implemented restructure of admin team in order to maximise talent and deliver cost-savings• Management of ER issues• Recruitment and retention of staff to minimise vacancies and turnover• Take action where trends identified to reduce personnel costs and improve absence• Lead and implement change initiatives including Agenda for Change project• Staff management• Trained managers in HR issues to improve overall capability• Ensured Trust HR policies were up to date and in line with legislation

As Recruitment Manager managed shared service recruitment centre for 5 primary care trusts with approx 8000 employees. Involvement included:• Implemented change project to reshape recruitment function resulting in a more cost-effective and efficient recruitment offering for key stakeholders• Management of 11 staff• Coaching managers on interview techniques to improve calibre of candidates appointed• Advising managers on terms and conditions• Identifying trends in labour turnover and developing strategies/solutions to reduce labour turnover• Advising, planning and managing recruitment campaigns for managers resulting in high quality staff• Liaison with external/internal stakeholders

As recruitment Specialist delivered an effective recruitment service to a number of areas of the Amey portfolio of businesses. Involvement included:• Staff management • Setting up of assessment centres and facilitation to improve calibre of new recruits• Organising recruitment events • Advising managers on issues arising around employment terms and conditions• Ensuring all pre-employment checks have been carried out effectively• Ensuring all recruitment activities are carried out in accordance with SLAs

As Resource Manager ensured high calibre of people recruited and retained and ensured right talent was assigned to each job ensuring best fit for client and maximised profitability. Involvement inclouded:• Staff management• Dealt with all ER issues promptly• Development and implementation of key HR policies, including recruitment, disciplinary and grievance• Establishment and continuous updating of employee handbook to improve employee engagement• Ensure high calibre talent recruited and retained including graduate recruitment program• Responsible for resourcing projects and ensuring best fit for client• Established and managed ‘associate program’ to ensure highly specialised staff engaged on projects to fulfil client requirements

Master Of Arts (M.A.), Internal Communications Management

Diploma In Personnel Management, Human Resources Management/Personnel Administration, General

Diploma In European Business Administration, German, French

A'Levels, German, French, Business Studies