Kervin Jocson Email & Phone Number

Philippines

- Manages releases and provide recommendations on release changes as necessary- Maintain and update production release plan and release calendar- Conduct daily team calls, gather defects and help resolve release blockers- Updates JIRA board for upcoming releases- Monitor and update apps and versions- Organize and mobilize team for a meeting for defect resolutions- Schedules and runs Go-Live calls and create documentation- Coordinate with Product, Business and Tech teams for release related matters- Attend CAB meetings and represent the production change- Organize and lead release launch calls. Notify stakeholders of the success/failure of the release- Follow up and monitor needed sign offs for the release- Create Change tickets for Prod and Load/Stage deployments- Get CTASKs assigned to proper teams- Deploy codes to LOAD/STAGE using Jenkins

Philippines

- Coordinated scheduled releases and updates.- Coordinated with Project Managers to guide them through Operational Readiness process.- Planned and orchestrated end-to-end processes from Release Kickoff to Early Life Support and Closure.- Facilitated Operational Readiness calls for teams to meet and set requirements for the release.- Managed simultaneous and multiple releases in Infrastructure space.- Updated customers and senior leaders on progress and roadblocks.- Built and utilized reporting systems to keep senior management in loop with latest information.- Partnered with project team members to identify and quickly address problems.- Chaired project meetings/touchpoints to get current status of the release.- Managed patching change tickets for monthly compliance with security- Created and provided report of weekly and monthly patching KPIs- Coordinated with multiple patching teams (Windows OS, UNIX/Linux and Database) for planning of monthly patching changes- Facilitate daily patch management calls to get updates, issues and concerns from patching teams

Philippines

- Responsible for deploying any production-related changes (Change Requests) on UNIX servers - Deployments involved changing existing script job, modifying cronjob, running shell scripts and verifying log results.- Create, reuse or modify existing SQL and UNIX commands for data extracts, job monitoring and system health checks.- Performed overall system health checks through performance suite, tableau, SQL queries and UNIX commands- Performed analysis and troubleshooting of application related issue using SQL queries and UNIX commands (checking logfile, process manager, storage, job status, etc.) - Performed JAVA application deployment (.ear file) in production environment (UNIX servers).- Performed support tasks before, during and after maintenance activities involving our production servers (UNIX, Windows and SQL server).- Escalate to Level 2+ support when issues cannot be resolved by L1 team- Notify management or onshore team about critical incidents in a timely manner.- Able to facilitate production calls with a wide range of technical and business participants including various levels of management and across business lines.- Contributed knowledge to the team by providing documented resolutions of known/past issues and keeping the information up-to-date.

- Performed design verification and testing of ASIC/SOC Infrastructure modules- Developed test scripts (UNIX shell scripts) for automation of tests used in Hardware Training Environment.- Provided detailed reports of bugs found in the design under test using tickets through ClearQuest.- Created and implemented test plans for verifying hardware modules.- Developed DV components such as models, monitors and test utilities.- Performed test coding, simulation and debugging.- Performed regression testing, functional and source code coverage collection.

- Developed test matrices for testing printer drivers.- Performed testing of newly developed printer drivers.

Projects:A test port for interfacing and debugging ARM9 processors implemented in FPGA- FPGA implementation of a test port for interfacing and debugging ARM9 processors. - Performed verification of the ARM9 core.- Developed the JTAG Control Module (Verilog – coded).ASIC and System Level Design of the ERDT Semiconductor and Electronics Track and Eye-C:Design of a Vision – Capable Microcontroller IC for a Mobile Robot Explorer (Year 2)- Developed schematics design of the board, Verilog HDL design of the USB controller and interface.- Developed schematics design and PCB layout of the IC board using Altium Designer tool

Bachelor Of Science (Bs), Computer Engineering

Education record