Mirror Mind strive for promoting the concept of Multi-Generation coworking and the culture of coaching. We aim to enhance Hong Kong's competitiveness and become the "Mirror" for bringing corporate growth and self improvement, by bridging the generation gap and self-awareness in the community and workplace.

Responsibilities:Responsible for soliciting new clients and capturing business opportunities to realize continuous business growth for the AgencyProceed all Training Cycle process with client (TNA, Design, Deliver and evaluate of training courses based on client's background)Promote long term client relationship and enhance our value propositionDevelop network and extend client base through client relationship managementManage subordinate on his/her… Show more Responsibilities:Responsible for soliciting new clients and capturing business opportunities to realize continuous business growth for the AgencyProceed all Training Cycle process with client (TNA, Design, Deliver and evaluate of training courses based on client's background)Promote long term client relationship and enhance our value propositionDevelop network and extend client base through client relationship managementManage subordinate on his/her performance and developmentParticipate in sales and promotional activities and training business in Hong Kong, Macau and Mainland China, including but not limited to advertising, exhibitions and materials preparationManage, improve and report performance including productivity, quality and integrity performance, customer relationship and retention Show less

‧Identify training and development needs and conduct frontline staff trainings in both HK and PRC, (including selling techniques, motivation, leadership and other soft skills related training)‧Work closely with external training consultants and trainers to coordinate training project‧Brainstorm and innovate new training to foresight training trends‧Identify TNA by field coaching and shop visits‧Create learning atmosphere by various attractive channels (Facebook, intranet… Show more ‧Identify training and development needs and conduct frontline staff trainings in both HK and PRC, (including selling techniques, motivation, leadership and other soft skills related training)‧Work closely with external training consultants and trainers to coordinate training project‧Brainstorm and innovate new training to foresight training trends‧Identify TNA by field coaching and shop visits‧Create learning atmosphere by various attractive channels (Facebook, intranet, whatsapp, e-learning, other gamifies tools and technologies)‧Tailor-make training programs to lead Company to win the following Awards:- Hong Kong Awards for Industries (HKAI) – Customer Service Grand Award Winner2016 (Anteprima Wirebag) – Training Project: “Knit Me Up”- HKRMA Services & Courtesy Awards Winner:2015 (45R) – Fashion & Accessories–High Fashion (Junior Level)2014 (Anteprima) – Fashion & Accessories–High Fashion (Junior Level)2014 (Anteprima) – Fashion & Accessories (Supervisory Level)2013 (Marimekko) – Specialty Stores–Leisure (Junior Level)- HKRMA Mystery Shopper Programme, Service Retailers of the Year:2015 (Anteprima Wirebag) – Fashion & Accessories–High Fashion Category2014 (Anteprima Wirebag) – Fashion & Accessories–High Fashion Category2013 (Anteprima Wirebag) – Fashion & Accessories–High Fashion Category‧Personal Achievement:2015 Outstanding Employee Award Show less