Kerwin Thompson Email & Phone Number

Baltimore, Md, Us

Baltimore, Md, Us

• Provide expert advice, leadership, and counsel to executives, administrators, and supervisors/managers of all levels on employee relations policies, practice and recommendations. • Professionally oversee and administer employee relations’ areas to include disciplinary actions (terminations, suspensions, reprimands, warnings, verbal counseling, performance improvement plans), FMLA, unemployment, compensation, workers compensation, employee assistance program, background investigation.• Make recommendations regarding corrective and adverse actions and/or review manager requests to ensure compliance with policies and procedures. Write and oversee the development of appropriate and effective disciplinary correspondence and reports.• Handle, mediate, and investigate employee concerns, issues and grievance disputes. Prepare investigation reports for review and final decision in collaboration with the legal department and the Executive Vice President/Chief Human Resources Officer. • Conduct employee meetings, handle conflict negotiation/resolution and make recommendations to the appropriate senior managers for disposition.• Handle complex special assignments as directed by the Vice President/Chief Human Resources Officer and / or Director of Employee Relations and Human Resources Services.• Facilitate union grievances hearings as the hearing officer by resolving issues based on the interpretation of bargaining unit agreement as assigned and prepare union grievance responses.

Baltimore, Maryland, Us

• Provided expert advice, leadership, and counsel to executives, administrators, and supervisors/managers of all levels on employee relations policies, practice and recommendations regarding time and attendance, behavioral and performance concerns. • Consulted and managed union employee relations areas to include disciplinary actions (grievances, terminations, suspensions, performance improvement plans and trainng), FMLA, unemployment, compensation, workers compensation, employee assistance program, background investigation reviews.• Supported and provided guidance in all union areas making recommendations regarding corrective and adverse actions and/or review manager requests to ensure compliance with policies and procedures. Write and oversee the development of appropriate and effective disciplinary correspondence and reports.• As the union hearing officer, handled, mediated, and investigated employee concerns, issues and grievance disputes. Prepared grievance determinations and investigative summary reports for review and final decision in collaboration with the legal department and the Executive Vice President/Chief Human Resources Officer. • Conducted employee engagement meetings, managed conflict negotiation/resolution making recommendations to the appropriate senior managers for disposition.• Handled complex reduction in forces (RIF’s) as directed by the Vice President/Chief Human Resources Officer and / or Director of Employee Relations and Human Resources Services.• Facilitated union grievances hearings and determinations as the hearing officer by partnering with union delegates to resolve issues based on the interpretation of the 1199 SEIU collective bargaining unit agreement.• Labor Management Committee co-chair partnering with local 1199 SEIU bargaining unit monthly.

Kennett Square, Pa, Us

• Participated as an active member of the GPS Leadership team in the development of human capital strategies and approaches to deliver high impact solutions to managers and practitioners.• Managed the Human Resources Liaisons in Kennett Square, PA and Andover, MA.• Provided coaching and guidance to the management team regarding employment law, talent and performance management and employee development, on-boarding and employee relations. • Collaborated in initiatives involving design of policy and new practices.• Guided managers toward the accomplishment of identified objectives by developing, directing, empowering and influencing.• Successfully integrated various HR products/services/processes to meet strategic needs. Worked closely with internal departments such as; Legal, Benefits, Compensation, Information Systems, Corporate Integrity, Corporate HR, and Payroll to ensure operational excellence. • Provided effective leadership in the areas of organizational change, HR strategy development, and appropriate service design.• Worked closely with Information Systems to ensure the procurement of equipment and scheduled PCC training. • Managed payroll and works closely with the CBO and the GPS financial analyst to troubleshoot issues.• Conducted researched and utilized metrics and trends to evaluate the effectiveness of various HR programs. Assisted management team with making organizational improvements. Performs gap analyses, generates proposals, and recommends organizational development solutions. • Developed job descriptions and analyzed salary survey data. • Managed the GPS intranet content and developed key communications. • Improved people and processes within GPS, facilitated organizational transformation, and generated organizational results through individuals and teams. • Developed and delivered training. Worked with management team to design on-line Adobe Connect presentations.

Oakland, California, Us

•Consulted with managers to provide expertise and guidance in strategy development as well as execution, planning, and facilitation of labor and employee relations matters.•Facilitated resolution of labor grievances, disputes, employee issues and concerns; conducts investigations and coordinates arbitrations and litigations with Regional Labor Relations Manager, HR Compliance and the Legal Department.•Worked collaboratively with other Regional Human Resources functions to ensure consistent application/interpretation of Labor Relations, Employee Relations, EEO/AA, FMLA, ADA and Diversity policies, contracts, and strategies. •Coordinated and/or facilitate area Labor Management Partnership Committees and other joint labor/management committees and task forces. •Conducted HR Compliance investigations as assigned by the HR Investigations Consultant. Ensures investigations are processed in a professional and timely manner. •Educated and coached management on all Human Resources issues and practices. •Consulted with HR leadership, Legal counsel and/or Compliance, as necessary, when unusual policy interpretation needs arise. Communicates relevant interpretation information to HR staff, managers and others as needed.

Us

Buillt partnerships with Vice Presidents and Directors, providing guidance and support on human resource policies, practices, and procedures to ensure employee relations issues are resolved and properly documented in a timely, fair and responsive manner.Investigated and resolve Employee Relations issues for progressive disciplinary actions, sexual harassment, and employee complaints and recommend EAP as needed.Full life-cycle recruitment for clinical and non-clinical positions, providing input and direction with regards to recruiting strategies ensuring coordination of efforts with recruiters to attract top talent. Analyzed turnover, identifying trends and make appropriate recommendations for staffing.Led and supervised Human Resource staff of 5 providing strategic guidance on recruitment and employee relations issues, along with mentoring and training. Conducted various Human Resource training programs such as Leadership Development, Progressive Disciplinary, Sexual Harassment, FMLA, Effective Communication and Documentation for Managers and Staff. Consulted with Legal Counsel on terminations, disciplinary actions, harassment and EEOC discrimination charges, obtaining appropriate documentation and responding to EEOC requests for position statements. Managed workers comp and unemployment insurance separations and attend hearing appeals as a representative of Mercy Medical Center.

Us

Supervised Human Resource staff of 7 providing guidance, mentoring and training.Managed unemployment insurance separations and attended hearing appeals as a representative of St. Agnes Hospital.Collaborated in the development and implementation of policies, procedures and programs related to the employee relations function.Provided counseling and support to managers and employees regarding work-related issues.Consulted with Nurse Managers individually, on employee relations issues and policies and procedures to maximize employee performance, foster job satisfaction and high morale. Partnered with Nurse Managers to address performance issues and provide training to staff.Served as the chairperson of the diversity council, developing and conducting diversity training for all levels of management to increase awareness and support of cultural diversity objectives and equal opportunity.

Baltimore, Md, Us

Advised management on a wide range of strategic human resource and business issues.Provided manager coaching, information, training and problem resolution.Acted as an employee Advocate.Consulted with management to improved quality, productivity, work relationships and morale.Supplied accurate, timely communication and feedback to assigned departments with issues affecting their area. Provided Human Resource consulting on performance management, associate issues and conflicts to improve working relationships and morale.Established and maintained highly productive client relationships with all levels of management.Provided Human Resource assistance in the areas of employee relations, training, benefits and policies/procedure inquiries and interpretation to the Federal Employee Program Call Center.

Procurement Manager - Purchasing 2002 to 2003Supervised and counseled staff of six employees and provided guidance on daily work related issues.Fostered a team environment through continual verbal and written communications, bi-weekly staff meetings and team building initiatives.Managed bank wide operations for the Computer Recycling program and Paper Recycling program.Conducted Quarterly and yearly one on one’s with the purchasing administrators and porters to discuss job performance, career goals and salary recommendations.Corporate Recruiter - Bank Operations 2000 to 2002 Responsibilities consisted of full lifecycle recruiting for Corporate Bank Operations, maintaining statistical information relating to recruitment, developing recruitment and retention strategies.Processed new hires, transfers, promotions, salary increases and resignation paperwork via PeopleSoft database. Human Resource Staffing Specialist - Retail Banking 1999 to 2000Identified and recruited Customer Service Representatives supporting 59 branches in Montgomery and Prince George’s County, Greater Washington D.C. and Northern Virginia.Processed new hires, transfers, promotions, salary increases and resignation paperwork via PeopleSoft database.Developed and maintained recruiting resources, including government agencies, educational institutions, community agencies, business contacts and internet recruiting. Human Resource Liaison - HR Direct 1998 to1999 Implemented and administered the Leaves of Absence process for all employees as it pertained to FMLA, Short/Long-term disability, Military, Personal leaves and Intermittent leaves.In-depth research and evaluation of complex Human Resources issues as it pertained to 401(k), Benefits, Employment, and Payroll. Served as back up to the Call Center Manager and provided assistance with special HR projects as needed.

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Education record