Known for being reliable, well-organised and dedicated professional, I offer a strong background in administrative support services, customer service, records management, reporting, data entry and continuous improvement gained from numerous years of experience in higher education and public sector.In an environment with constantly changing demands, I stand among professionals who drive the progress of continuous improvement by utilising superior customer service skills and effective organisational management. Experienced in providing a highly complex administrative support, I am capable of managing multiple and concurrent tasks while maintaining the standards of quality and service required in every undertaking. I have a high opinion for the value of constant learning and development; becoming accomplished at identifying and assessing new opportunities for improvement and converting ideas into feasible activities that ultimately result in positive and worthwhile outcomes. With enhanced insight in operations and administration, I am extremely well-organised and capable of working under high pressure in a fast-paced and challenging environment.Confident and articulate, I am equipped with superior communication, interpersonal and customer engagement capabilities as well as exceptional analytical and problem solving skills. My years of experience in collaborating with customers and stakeholders at every level have also improved my natural interpersonal and leadership skills, further enabling me to achieve organisational objectives in a highly effective manner.