It Support Specialist Lead
CurrentWork with Manager and Executive Technologists to handle and improve day-to-day team operations and increase performance.Host bi-weekly internal team meeting, covering topics ranging from utilization numbers and Individual Key Performance Indicators, discussing client-related topics at length. Handle any daily support team questions and issues, assist with day to day operations, schedule technicians to address tickets and issues as needed, work with Engineers and Senior Engineer to schedule new hardware deployments and project development.Handle all facility shipping duties and any day-to-day office tasks as needed.