Sr Director, Inboxable
Current- Oversees a team of deliverability analysts and consultants through day-to-day interactions and long-term career development
- Communicates directly with prospects and customers, leveraging email deliverability expertise and leadership skills to build and maintain strong relationships and foster trust
- Function as an escalation point for the Inboxable team to support customers through deliverability issues as well as increase customer value and retention
- Aid in long term, strategic deliverability planning for high-touch, high-visibility brands that send from many different email platforms including Adobe, Salesforce, Hubspot and Sendgrid
- Partner with internal Data Axle teams, including Customer Success, Technical Support, Sales and Finance to develop and iterate on strategies that improve Inboxable’s customer experience
- Actively participates in thought leadership through industry events, writing blogs, articles, and whitepapers