• Install and Repairs for Smart Home Security alarm systems, Business, and Home Internet TV and Voice solutions.

• Maintenance and support for Internal IT infrastructure• Update Store management system with existing stock and streamline the purchasing process

As we were the main distributor for IT Security, network, and backup equipment i was in charge of first level support for all products and services before support requests passed to the vendor.

As the IT Manager i was responsible in the IT systems design and implementation project for the grand opening of the property on 15th July.• Planing and implimentation of the entire Resort server based IT infrastructure such as Domain Controllers, File, HyperV Cluster and Firewall.• Proving technical support on MS Windows, Linux and Mac operating systems and Configure e-mail accounts using MAPI, POP3, IMAP with all kind of mail clients, such as Microsoft Outlook, Thunder Bird, Etc. and troubleshooting all network issues.• Planning & implementing new technological solutions within the Resort. • Operations and maintenance of the Opera Property Management System, MICROS-3700 Point of sales system and PBSS HR system,• Communicate with users and provide them technical guidance about performance and usability issues concerning Resort Management System, network specifications and implementation.• Support and maintenance for Finance Accounting systems “Material control” and “SUN System” • Ensuring high-availability and performance, of the Servers, Workstations, and others related to the IT infrastructure & coordinating maintenance to the local end for Leased Line circuit.• Researching Internet Bandwidth optimal performance using Fortigate Firewall under different VLANs and categorizing Bandwidth packages for particular VLAN and separated by VLAN ID analysing and evaluating to network optimal performance, • Regular visit to Guest rooms to check network parameters and configure & setting up in room Wireless Network for best performance.• Support and maintenance of Door lock system• Ensure continued smooth operation of the IP PABX and Voice infrastructure.• Ensure continued smooth operation of the IPTV network infrastructure.

As the IT Manager i was responsible in the IT systems design and implementation for the grand opening of the property in November.• Implementation, Operations and maintenance of the entire Resort server based IT infrastructure such as Domain Controllers, Mail, File, HyperV Cluster and Firewall.• Proving technical support on MS Windows, Linux and Mac operating systems and Configure e-mail accounts using MAPI, POP3, IMAP with all kind of mail clients, such as Microsoft Outlook, Thunder Bird, Etc. and troubleshooting all network issues.• Planning & implementing new technological solutions within the Resort. • Operations and maintenance of the IDS Property Management system and PBSS HR system,• Communicate with users and provide them technical guidance about performance and usability issues concerning Resort Management System, network specifications and implementation.• Ensuring high-availability and performance, of the Servers, Workstations, and others related to the IT infrastructure & coordinating maintenance to the local end for Leased Line circuit.• Researching Internet Bandwidth optimal performance using Pfsense Firewall under different VLANs and categorizing Bandwidth packages for particular VLAN and separated by VLAN ID analysing and evaluating to network optimal performance, • Regular visit to Guest rooms to check network parameters and configure & setting up in room Wireless Network for best performance.• Support and maintenance of Door lock system• Ensure continued smooth operation of the IP PABX and Voice infrastructure.• Ensure continued smooth operation of the CATV network infrastructure.

• Operations and maintenance of the entire Resort server based IT infrastructure such as Domain Controllers, Mail, File, HyperV Cluster and Firewall.• Proving technical support on MS Windows, Linux and Mac operating systems and Configure e-mail accounts using MAPI, POP3, IMAP with all kind of mail clients, such as Microsoft Outlook, Thunder Bird, Etc. and troubleshooting all network issues.• Planning & implementing new technological solutions within the Resort. • Operations and maintenance of the Opera Property Management System, Infrasys Point of sales system and SPA Connect, Fusion HR system,• Communicate with users and provide them technical guidance about performance and usability issues concerning Resort Management System, network specifications and implementation.• Support and maintenance for Finance Accounting systems “Material control” and “SUN System” • Ensuring high-availability and performance, of the Servers, Workstations, and others related to the IT infrastructure & coordinating maintenance to the local end for Leased Line circuit.• Researching Internet Bandwidth optimal performance using Fortigate Firewall under different VLANs and categorizing Bandwidth packages for particular VLAN and separated by VLAN ID analysing and evaluating to network optimal performance, • Regular visit to Guest rooms to check network parameters and configure & setting up in room Wireless Network for best performance.• Support and maintenance of Onity Door lock system• Ensure continued smooth operation of the IP PABX and Voice infrastructure.• Ensure continued smooth operation of the IPTV network infrastructure.

part of per-opening team. designed and implemented the Active Directory services, DHCP, SMTP Gateway, File servers with DFS Replication and Hyper-V Cluster.• Operations and maintenance of the entire Resort server based IT infrastructure such as Domain Controllers, Mail, File, HyperV Cluster and Firewall.• Proving technical support on MS Windows, Linux and Mac operating systems and Configure e-mail accounts using MAPI, POP3, IMAP with mail clients, such as Microsoft Outlook, Thunder Bird, Etc• Implementation, Operations and maintenance of the Opera Property Management System POS 9700 Point of sales system and SPA Connect• Communicate with users and provide them technical guidance about performance and usability issues concerning Resort Management System, network specifications and implementation.• Planning & implementing SysAid Help Desk and Asset Management Software for improve IT support and fault reporting to maintain a high standards in IT Department• Support and maintenance for Finance Accounting systems “Material control” and “SUN System” • Ensuring high-availability and performance, of the Servers, Workstations, and others related to the IT infrastructure & coordinating maintenance to the local end for Leased Line circuit.• Researching Internet Bandwidth optimal performance using Bluecoat Packet Shaper and Fortigate Firewall under different VLANs and categorizing Bandwidth packages for particular VLAN and separated by VLAN ID analysing and evaluating to network optimal performance, • Regular visit to Guest rooms to check network parameters and configure & setting up in room Wireless Network for best performance.• Support and maintenance of SALTO Door lock system• Ensure continued smooth operation of the network infrastructure.• Ensure continued smooth operation of the IP PABX and Voice infrastructure.• Ensure continued smooth operation of the IPTV network infrastructure.• Ensure continued smooth operation of the Crestron Room Controlling system

As the only IT person reporting to the Financial Controller of the Huvafen Fushi Retreat Managed by PER AQUUM Group, it is my primary responsibility to ensure smooth and secure IT system, trouble free operation of all computer systems, applications, Data / Voice network and TV Network.

Responsibilities• Operations and maintenance of the entire ISP server based solutions such as mail, web, proxy, firewall, Virtual mail servers, VPS; mail relay, Email Security systems.• Designing systems and hardware architecture for implementation and Optimization of ISP hosted Solutions.• Defining delivery specifications, providing architectural input and coordination of outsourced and purchased solutions.• Providing required training and knowledge transferring sessions for all other internal and external business units, related to ISP products. • Ensuring high-availability and performance, supporting flow of traffic related to dynamic and rapidly growing Server infrastructure. • Ensure continued smooth operation of the network infrastructure.